How can a government become more efficient while maintaining its obligations? The Drummond Report, more formally known as the Commission on the Reform of Ontario’s Public Services, was set up by the McGuinty government in Ontario to examine how the province might respond to the challenges of deficit reduction while maintaining service to its citizens. Remember that much of its workforce includes front line workers such as teachers and healthcare workers.
The report made over 300 recommendations, and Drummond used it to essentially issue a challenge: find out what your core business is, calculate the most efficient way to do it, and then implement the required changes in a reasoned and planned way.
The report became the blueprint for the April 2012 Ontario budget and has application to all jurisdictions.
