Targeted attack: Spear phishing for intelligence
10 min read
In early February, James R. Clapper, the U.S. director of national intelligence, told the House Select Intelligence Committee that threats...
“I’ve made suggestions to improve things, they just ignore it.”
2 min read
Governments are busy downsizing. But how much are they doing to improve their processes? How pervasive is this “clay layer”...
Strategic downsizing: Don’t throw the baby out with the bathwater
2 min read
It’s all very well to talk about making government smaller. But smaller government is only part of the puzzle.
The danger of mixing messages
2 min read
If there is one function of government that has undergone significant change in the past few years, it has to...
Contract A is anti-competitive…
4 min read
…well, maybe not – but there is a link. Governments must learn to seek the best, be reasonable and decisive...
Democratic schisms: The clash of old and new voices
4 min read
For Egyptians and Mexicans, this past summer showcased the imperfections of democracy.
Parting thoughts of a deputy
4 min read
Last week, I announced that I would be retiring from the public service. Thank you for permitting me to bid...
Changing the way you change
6 min read
Whether you have read John Kotter’s classic Leading Change or not, it almost certainly has influenced how you lead your...
Influencing trust
1 min read
Readers’ Digest Canada recently conducted a poll that found the Canadian Armed Forces was the most trusted institution in the...
Managing to what end?
2 min read
The question is: when will governments wake up and figure out that the process of transformation needs to take into...