Building trust through performance management
6 min read
A decade ago Canadian Blood Services took over a troubled agency following a tainted blood tragedy.
Professional public service: The Public Service Commission celebrates centenary
6 min read
The Civil Service Commission was created in September 1908 to eradicate widespread political patronage and to provide the Government of...
Oversight and openness: Fixing the RCMP
4 min read
The Royal Canadian Mounted Police are one of Canada's most critical assets in a digital world, fighting cyber-crime and terrorism...
Fonction publique 2.0 : les nouvelles valeurs participatives
4 min read
Y a-t-il de l'espoir? Une fois de plus, le gouvernement fédéral s'est engagé à donner des moyens à son personnel...
Who are you: wise boss or bosshole?
6 min read
Are you a good boss? Or a bad boss? Or a bit of both? Presumably, whichever category you place yourself,...
Heros and Villains: The Steve Jobs presentation approach
6 min read
When Steve Jobs unveiled the new iTab earlier this year, the internet site carrying his talk crashed from the hordes...
Stratford’s solution to IT systems management
3 min read
The economic downturn and subsequent loss of tax revenues are forcing municipalities around the world to make some hard choices.
Medicine Hat jostles employees to communicate
3 min read
Poet Rudyard Kipling famously described southeastern Alberta as having "...all hell for a basement and the only trap door appears...
Mutual respect: Alberta’s public leadership
6 min read
As part of our ongoing series of conversations on the relationship between public service and elected government, Alberta Clerk of...
Better political leaders
6 min read
Robert Louis Stevenson once observed that "politics is the only occupation for which no preparation is thought to be necessary."...