Building trust helps Metis make great strides
4 min read
In recent years, the Ontario government and the Metis people have signed several significant agreements under a new partnership.
A call for an entrepreneurial public sector
2 min read
Quote of the week “We’ve produced a dangerous form of individuality with entitlement rights that say essentially that you can...
Unlocking information
6 min read
The United States, Britain and Australia are moving toward open government that not only promotes information sharing and collaboration among...
Challenges for the communications function
2 min read
If there is one area of government that continues to change rapidly it is the communications function.
What of regulation?
4 min read
Much of the current conversation about the federal government's economic agenda has concentrated on its decision to cut the GST...
The strategic planning imperative
4 min read
In the wake of the G8 and G20 meetings it was expected that the government would build on the success...
Trust, the antidote to risk aversion
7 min read
Wayne Wouters has been Secretary to Cabinet, Clerk of the Privy Council Office, and Head of the Public Service of...
Closing the performance gap
4 min read
Together with Robert Kaplan, David P. Norton is the creator of The Balanced Scorecard, a means of linking an organization's...
Public Service 2.0: A new participative ethos
3 min read
Is there reason to hope? Once again, the federal government has pledged to empower staff and simplify rules in search...
The future of service delivery: Paper, place and politics
4 min read
More than a decade ago, some enterprising folks at Industry Canada produced a powerful PowerPoint depiction of online service and...