Threats to effective service
4 min read
Public sector organizations are under increasing pressure to identify all risks they face: social, ethical and environmental as well as...
When a simple KISS is insufficient
4 min read
I have often written about what to me are the unusual and sometimes strange characteristics and actions of federal government...
Mobilizing Our Government Websites
2 min read
As politicians prepare for the upcoming elections, leveraging mobile devices and social media will be central to how candidates build...
Mobilizing government websites
2 min read
As politicians prepare for the upcoming elections, leveraging mobile devices and social media will be central to how candidates build...
From broadcast to broadband
4 min read
Before the Internet, video was largely synonymous with television, supplemented by the emergence of video games and video rentals. Somewhere...
Enterprise contribution: A new kind of performance measurement
6 min read
There is an apparent disconnect in performance measurement. Today, agencies measure two discrete things: the performance of the agency and...
New alliance aims to improve mental health at work
2 min read
Excellence Canada has formed a strategic alliance with SEB Benefits & HR Consulting as part of its ongoing mandate to...
Achieving a healthy workplace
6 min read
Depression, anxiety and other mental health issues now make up about half of all disability claims. We all want a...
Why government needs the future of two-factor authentication
5 min read
This past August, the Toronto Star reported that in the four months prior, the Canadian federal government had incurred 101...
Leveraging defence acquisition for Canadian innovation
10 min read
The release of the Defence Procurement Strategy (DPS) in February 2014 has significantly transformed the way equipment is acquired by...