Learning, innovation and change: What works
8 min read
Delays in decision-making or about-face decisions, staffing delays, uncertain policy or strategy directions, frequent turnover, loss of valuable expertise, resource...
Agile defence: Five areas for sustainable cost reduction
7 min read
In 2011, PwC began a conversation with global defence leaders on the concept of “agile defense” – reconciling tensions created...
Recognizing the value of knowledge and knowing how to transfer it
7 min read
Knowledge is power. Transferring that knowledge within your organization is powerful. If we accept the reality that we live and...
Open data: inclusion, innovation, policy and standards
1 min read
The International Open Data Conference kicks off this week in Ottawa.
Realist evaluation: Assessing national programs in unique communities
4 min read
Canada is a diverse nation, in language, culture, geography, and, ultimately, the needs of its citizens. Such diversity can pose...
Confident leadership: A pendulum swing for execution and delivery
6 min read
Last October, John Manzoni was appointed Chief Executive of the Civil Service in the United Kingdom. Unlike many of his...
Threats to effective service
4 min read
Public sector organizations are under increasing pressure to identify all risks they face: social, ethical and environmental as well as...
When a simple KISS is insufficient
4 min read
I have often written about what to me are the unusual and sometimes strange characteristics and actions of federal government...
Mobilizing Our Government Websites
2 min read
As politicians prepare for the upcoming elections, leveraging mobile devices and social media will be central to how candidates build...