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Author: George Wenzel

Beware the Bias! 

Measuring employee performance is hard. It’s one of the most difficult managerial tasks, and few managers have training in the…...

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Pinning Waves Upon the Sand 

I have written previously about how metrics are crucial in the world of performance management. Used well, they create a…...

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So, what do you do? 

New Acquaintance: “Hi, I’m Bob. Pleased to meet you. What do you do?” You: “I’m a public servant/executive/lawyer/manager. What about…

Metrics: A Cautionary Tale 

“I often say that when you can measure what you are speaking about, and express it in numbers, you know…

Lessons From Great Places to Work 

Awards and competition are ways to highlight the qualities that make the difference between sub-par, the average, and the excellent….