Can a Chatham House Party cure CLM Disease? - Canadian Government Executive
Renewal
February 24, 2014

Can a Chatham House Party cure CLM Disease?

In August of 2013 there was a non-partisan, inter-disciplinary, cross sectoral, engagement event designed to generate conversation and input into the Blueprint 2020 vision for the federal public service. Such a completely volunteer and utterly unofficial initiative can be useful whenever uninhibited, inter-jurisdictional dialogue is desirable.

A Chatham House party is a gathering of self-selected individuals who care about an issue and agree to abide by the Chatham House Rule which states: “When a meeting, or part thereof, is held under the Chatham House Rule, participants are free to use the information received, but neither the identity nor the affiliation of the speaker(s), nor that of any other participant, may be revealed.”

This particular event was motivated by the phenomenon called “CLM” or Career Limiting Move. Departments and social media platforms within the government have been encouraging dialogue regarding Blueprint 2020. Our premise was that completely honest and frank conversations were unlikely to take place in a fully attributed environment like a town hall or focus group session. The assumption was that the output of uninhibited conversations would be high quality input.

The event was conceived and participants were recruited entirely via social media; the ideas were the work of a team that spontaneously came together.

There were a number of steps that led to the event. First, there was a short blog post that briefly explained the concept, which led to several meetings of interested individuals. These meetings were followed by the creation of a Google doc that explained the concept in detail and which anyone could edit. A second blog post outlined the proposal and interest was determined by asking people to sign up to a mailing list. It was decided that if at least 30 people signed up the event would proceed.

Once the “go” decision had been made, the team of volunteers conducted a series of web conferences to brainstorm ideas and define roles. A new detailed agenda document was created and shared with mailing list members so they could help design the event. The web service Doodle was used to poll participants on their preference regarding six possible times and dates.

The team secured a venue at the upstairs dining room of an Ottawa restaurant. The planning also included several Skype calls to work on the detailed agenda, a trip to the stationery store, a visit to the venue, some printing of signage, the preparation of supplies, and choosing the menu. A total of 15 emails were sent to members of the list over the course of several months, while about 100 tweets were sent using the hashtag #chp2020

The event
Participants included functional specialists, several managers and directors from information technology, foresight, human resources, policy and program delivery backgrounds. Public, private and not-for-profit organizations were represented.

The evening began with dinner and conversation followed by an introduction to Lego Serious Play as a tool for discovering and articulating ideas. This was accomplished in a plenary session where participants revealed their motivations for attending by building a Lego model. Following the plenary, a World Cafe structure was used where participants spent 40 minutes engaging in dialogue around one of the four Blueprint 2020 principles before moving on.

Each table had a lead which brought the next group up to speed on what the previous group had discussed, the idea being that subsequent groups could build on the efforts of others. Questions at each table were designed with an appreciative inquiry philosophy, allowing conversation to focus on the positive.

Knowledge capture
The tables were covered in paper and ideas were captured using mind mapping techniques directly on the table. Each table had a Lego model that the groups built and evolved over the course of the evening. The table was photographed in order to capture the table notes and Lego structure in a digital format. One of the facilitators made graphic notes based on the discussions that were used to illustrate the final report. Table leads took personal notes and participants were asked to complete evaluation forms.

The evening concluded with each table lead presenting the cumulative results to the entire group and each participant voting to determine the most important ideas presented. In the days following the event, table leads contributed their reports to a Google document which was massaged into a 17-page report distributed to participants and submitted to the Blueprint 2020 process.

Tips
Keep the meal simple. Don’t try to do too much – our event probably did. Make sure that folks have fun. Write on the table tops and use physical items (Lego in our case, but pipe cleaners can work as well). Focus on specific problems if possible; there was interest in our group in spending time actually developing solutions, not just coming up with ideas. The use of web conferencing or a combination of Skype and Google doc works well for a small group collaborating on a document.

Results
In the end, 43 people joined the list, 20 said they would come and 22 showed up. The group was diverse in age, profession and background; what was common among participants was the fact that they wanted to make a positive difference.

The session resulted in visual and text artefacts and the report attempted to distill the conversation into a few key points. For the Blueprint 2020 Chatham House Party we produced a 17-page report in which the top three suggestions recommended the federal public service should:

1. Push decision-making down to the lowest possible level;
2. Develop and release a Treasury Board policy that mandates openness and knowledge sharing; and
3. Create and maintain a pervasive Work Market, where public servants can gravitate to the projects that they are most suitable for.

The report is worthwhile, but the most significant value of the event was the dialogue and idea exchange that took place between a diverse group of individuals. Participants seemed to agree that the event reassured them that they were not alone in caring and gave them hope for the future of the public service in Canada.

 

 

SIDEBAR: Engagement Toolkit
The Chatham House Party was an experiment in engagement that was facilitated by free web-based tools and other readily available facilities:
Web Services Used:
• WordPress – for blog posts describing the concept;
• Mail Chimp – for the mailing list (15 emails ultimately sent;)
• Gmail: chgcblueprint2020@gmail.com – for creating and event identity;
• GoogleDocs – for the detailed reference document and agenda planning;
• Twitter: @CHGC2020 and hashtag #chp2020 – to promote the event and report on status;
• LinkedIn – several tweets were reposted as LinkedIn status updates by team members;
• Storify – for creating an archive of the tweets and pictures from the event;
• Doodle – to determine the optimal time for the event;
• Gotomeeting – web meeting with facilitation team;
• Skype – conference calling with facilitation team; and
• The Clerk of the Privy Council web site – for the official documents.

Non-Web Services Used:
• Restaurant – the venue for the event;
• Clear topics for engagement (the four Blueprint 2020 statements);
• Several local pubs – venue for facilitation team f2f meetings;
• Alcoholic beverages (in moderation) – for conversational lubrication; and
• Facilitation and graphic recording.

For more information, contact @thomkearney or join the PS Learner group at www.meetup.com/Public-Service-Leadership-Group/

About this author

0 comments

There are no comments for this post yet.

Be the first to comment. Click here.

Renewal
 
In this issue of Canadian Government Executive, our lead story is on how to bring about real cultural change in the public service. Gilles Paquet, Professor Emeritus at the Telfer School of Management talks about the new governance system that requires a thorough renewal of our way of selecting, evaluating and coaching executives. Other stories:...
 
Written by Jason McNaught Former Parliamentary Budget Officer Kevin Page doesn’t put a lot of faith in the future of the public service. Even with new leadership in the PMO, Page has all but written off the current generation of leaders in the public service to affect meaningful change. “Unfortunately,” he tells the National Post,...
 
Like all governments, the federal public service faces increasing demands for innovation, cost efficiency, organizational agility, responsiveness to the needs of citizens, and harnessing new technologies across organizations. Related posts: Acknowledging elephants A healthy debate Stewards of innovation: Leaders in the middle...
 
As a new assistant director in the Human Resources Branch at Canada Revenue Agency, I would like to share my thoughts on two topics that I am extremely passionate about: social leadership and a public servant’s pride. Related posts: Leaders and technology literacy Respect public service: Candidate How can government make the most of AI without threatening rights?...
 
John Manzoni, the head of the U.K. public service, will be the keynote speaker for APEX’s annual Symposium, May 26-27. Related posts: A tale from four cities Confident leadership: A pendulum swing for execution and delivery APEX announces its 2017 awards of excellence winners...
 
What is the central challenge facing government institutions and societies in coming decades? We define this challenge as Digital Era Governance, where information knows few boundaries, power is dispersed, and authority and accountability need to be reconceived. Related posts: Britain’s digital future Digital governance: Defining Westminster democracy for the digital era For what it's worth...
 
Last September the federal government announced a small business hiring credit. Asked to justify the policy, finance minister Joe Oliver cited analysis by the Canadian Federation of Independent Business (CFIB), a nonprofit that represents the interests of small and mid-size business owners. Related posts: Global Solution Networks: A revolution in governance Everything has changed When accountability goes viral...
 
We hear it often about the digital era: “Everything has changed.” We hear that new technologies, business models, and modes of thinking are not just interesting, but downright revolutionary. Related posts: When accountability goes viral Policy development in the digital age Canada 150: Disjointed Federalism and Digital Dysfunction...
 
I don’t think governments have changed fundamentally since Al Gore made that famous commitment 20 years ago. We’ve largely paved the cow path and I think we know what needs to be done: we need to change the whole architecture of government. We need to release raw data so that governments can become a platform...
 
Last September Netflix refused the Canadian Radio and Telecommunications Commission’s (CRTC) order to provide confidential subscriber information and in so doing called into question the Commission’s authority to regulate it under The Broadcasting Act. Related posts: Big data analytics delivers actionable intelligence Understanding Open Data: Don't get left behind Open Government and Political Leadership...
 
Go ahead. Read the comments that anonymous users post under online news articles. Fire up your smartphone, your tablet, or your laptop. Maybe the news outrages you. Why not create an anonymous account of your own? Join the online accountability machine. Related posts: From broadcast to broadband When data meets regulatory uncertainty For what it's worth...
 
There’s something happening here. It might not warrant the protest cry of Stephen Stills’ iconic lyrics, but it is revolutionary nonetheless and it will have a profound impact on the governance of our country. Trouble is, of course, what it is ain’t exactly clear. Related posts: Deep impact: Digital technology's challenge to governance When accountability goes viral Policy development in the digital age...
 
Blueprint 2020 continues to be the key driver in the federal government’s on-going pursuit of improving public services for Canadians and renewing the federal public service. The renewal elements include a desire to improve the quality and relevance of its policy advice to government and to improve productivity, efficiency and services. Related posts: Blueprint 2020: Raising expectations for real change Evaluating Destination 2020: How will we know when we get there?...
 
On October 7, 2014 the World Bank Group (WBG) opened its doors on renown Pennsylvania Avenue in Washington, D.C. to over 300 ambitious civically-minded young professionals from all around the world to connect and network at the Youth Summit titled “The Need for Open and Responsive Governments.” Related posts: A Renewed Approach to Civic Engagement Inspiring Versus Engaging MindLab’s Culture Shift...
 
Barring an early federal election call fraught with risk, our next visit to the polls is legislatively bookmarked for October 19, 2015. Rampant partisanship, already pervasive on Parliament Hill, can thus be expected to amplify during what amounts to a year-long battle-royal among political parties jockeying for an upper hand. Related posts: Millennials not solution to boomers’ healthcare cost How to bring about real Cultural Change in the Public Service Leadership relay between generations...
 
The mantra on technology and change is becoming tiresome, I’m sure, for many public servants: technology is forcing change, government needs to respond, public servants need to catch up and use technology to work differently. Given the complexity of the world public servants live in, it’s a fair question to ask: How can we can...
 
The traditional definition of civic engagement is voter turnout. The traditional messaging about civic engagement is that it is a responsibility, duty, or even punishment (judges issue community service as punishment). Related posts: Audit finds massive delays in CPP, weakness in government IT infrastructure CGE Leadership Forum takes centre stage as the leading executive forum for public sector TechGov 2018 in pics and tweets...
 
Well, there is little doubt that on the public sector front it has been an action-packed year. At the federal level, it was the completion of the year-long Blueprint 2020 exercise and the report, Destination 2020, that set the stage for further reforms in how the feds do business. The issue for this year –...
 
Most public sector conversations around the impact of digital refer to big data, open data and the capacity of IT systems to respond to the challenges these bring to the business of government. Add to this the promise of improved service delivery as a result of digital, then you have quite a transformation agenda. Related...
 
Since joining the federal government just over two years ago, there are three words I’ve heard countless times: community, collaboration, and innovation. Related posts: BizPaL and Gov 2.0: From information to participation Rethinking the humble telephone: part deux Mel Cappe and the Changing Face of Policy Creation...
 
In the U.K., reform of the public sector has been a cornerstone of the Cameron government. It published its Civil Service reform plan in 2012 and an update on progress made in July 2013. The plan recognizes the need to bring in, retain and support young talent, and so has created a fast stream program...
 
“Do you believe public servants are too politicized?” This was the question we asked in our CGE summer poll. We asked it because this issue is one of the key questions being asked as the public service continues to evolve and transform to meet new challenges. Related posts: Leading in unstable times Rebranding the public service Jan/Feb 2018 issue: Public Service Leadership...
 
I call today’s youth the Net Generation. Born between 1977 and 1997, these teenagers and young adults are the children of the baby boomers, and they have grown up surrounded by digital devices and media....
 
I call today’s youth the Net Generation. Born between 1977 and 1997, these teenagers and young adults are the children of the baby boomers, and they have grown up surrounded by digital devices and media....
 
Commitment to social justice can erode in times of austerity, change, and uncertainty. The divergent views of the blue-ribbon panel that opened the 2014 International Research Society for Public Management Conference at Carleton University are a sign of challenging times:...
 
Francis Fukuyama is best known for his book, The End of History. He has written a paper called What is Governance? in which he notes that there are four ways in which government bureaucracies typically measure “high-quality government”: procedures, capacity, outputs and bureaucratic autonomy....
 
while there is something very good to be said about consistent performance evaluation frameworks and standards Related posts: Behavioural science and Blueprint 2020 A nudge in the right direction The challenge for Blueprint 2020...
 
but it’s an important distinction that the marketing needs don’t overshadow or muddle the identity needs.rnrnSecondly Related posts: A collision of one too many good ideas? From Public Service to public service There is no They - only You and We...
 
A year ago, the 7th annual report of the Prime Minister’s Advisory Committee on the Public Service said it was important to improve federal government service delivery and innovation. Related posts: Yes we can...transform A collision of one too many good ideas? The Interview On Leadership, Healthcare, and Innovation with Maureen O’Neil, President of the Canadi......
 
While the gist of the 7th annual report of the Prime Minister’s Advisory Committee on the Public Service focuses on the need to change the public service employment model, its comments on service delivery and innovation are also important. Related posts: Five trends shaping the integration of services Serving Seniors: Ongoing Challenges Microsoft is transforming the way of delivering government services with AI...
 
If there is one thing governments spend a lot of time doing, it’s thinking about, and reporting on, performance. And this is a good thing. Since, if we can’t improve on our ability to meet the new challenges we face, we risk becoming irrelevant to our political masters and citizens....
 
After seven years in the public service it was time to readjust. It was time to pursue new challenges, benefit from a different perspective, and work more closely on public sector issues that are rising in importance. I’m still working on public sector issues, but now I’m on the outside looking in....
 
One of the challenges facing the public service is recruiting and retaining younger, bright college students. It is often assumed that they are not interested in working for this stodgy, maligned sector. In the U.S., a report by the Partnership for Public Service and the National Association of Colleges and Employers suggests that many students...
 
Middle managers are emerging as the true change makers and disciples of reform. These traditional targets of downsizing and restructuring now appear needed more than ever in tough times. Related posts: Constant change is the new normal Can a Chatham House Party cure CLM Disease? Leading a culture of change...
 
APEX suggests that some public servants do not appear to appreciate the role that ministers play as decision-makers duly elected by Canadians, and their own responsibilities to “help the government of the day do its job.” Related posts: UK reform five years in.... To everything there is a season APEX serving the needs of public sector executives...
 
Public sector leaders face an environment characterized by complexity, shifting demographics and ever greater demands for transparency, accountability and value for money – and environment that can only be managed by a “culture of change.” Related posts: UK reform five years in.... Constant change is the new normal The Results Are In: Your Thoughts on Blueprint 2020...
 
The second annual CGE Leadership Summit was held yesterday in Ottawa. The session focused on public sector change and leadership, so of course there was discussion related to Blueprint 2020. Louise Levonian, Associate Deputy Minister at Finance, and Andrew Treusch, the head of the Canada Revenue Agency, reminded us about both the scope of the...
 
Departments and social media platforms within the government have been encouraging dialogue regarding Blueprint 2020. Our premise was that completely honest and frank conversations were unlikely to take place in a fully attributed environment like a town hall or focus group session. The assumption was that the output of uninhibited conversations would be high quality...
 
In 1996, Pacific Rim Commonwealth countries shared experiences in managing complexity at the political-administrative interface. The ‘Purple Zone’ was conceptualized as the intersection of the prerogatives and accountabilities of elected parliamentarians (the ‘Blue Zone’) and the responsibilities and behaviours expected of an apolitical public service (the ‘Red Zone’). Related posts: A Long Way Gone*...
 
The changes that the public sector is going through are well known, and to many long suffering public servants seem to be driven by endless exercises to find ways to save money and to streamline efficiencies. The question that some are asking is: how long-lasting are these changes? Related posts: Blueprint 2020: A tool to increase your engagement To everything there is a season "The Power of Why" and the Government's Blueprint 2020 Agenda...
 
December was the six month check-in for Blueprint 2020, the current vision-setting exercise for the Canadian public service. The Blueprint 2020 National Secretariat released their interim report, What We Heard, and the initiative was a common topic for CGE, op-eds and public speakers....
 
Prime ministers matter when it comes to public service reform. In the U.K., Prime Minister David Cameron has led an ongoing battle with the civil service as he has tried to reform that institution in his vision. And who can forget Margaret Thatcher’s privatization of public sector services and her drive to bring private sector...
 
If you’ve read Nudge by Richard Thaler and Cass Sunstein, you know that the idea of using behavioural economics to influence how citizens act is probably the hottest thing going in public policy circles. Simply put, organizations use “choice architecture” as part of a decision-making environment they want. Related posts: Stewards of innovation: Leaders in the middle The Results Are In: Your Thoughts on Blueprint 2020 Summit Speaker Profile: Louise Levonian...
 
Blueprint 2020 follows similar efforts of previous Clerks who were trying to build a “modern” public service, less bound by rules and more attentive to personal responsibility, relying on frontline workers to elaborate and implement the details of broad polices....
 
The push for government cutbacks is running up against growing public expectations about what government should be and do. They should offer better services, healthcare, safety and provide stability for our troubled economies. So while cost-control measures may be necessary they are clearly insufficient. We can no longer tinker with government – we need to...
 
It should come as no surprise that citizens who suffered the most in the 2008 financial crisis have a diminished faith in government. With that goes a growing lack of political engagement, according to a recent OECD report. Mind you, you don’t need to be a citizen of Greece to feel badly toward the public...
 
According to Booze and Co., change management, “because it is predicated on motivating human behavior,…is inherently iterative and ever-changing as it adapts to individual, team, and organizational feedback.” Related posts: A nudge in the right direction Leading the networked workplace "The Power of Why" and the Government's Blueprint 2020 Agenda...
 
Some of us are old enough to remember the New Public Management (NPM) thinking that argued governments needed to start treating people like clients. Governments needed to be run more like businesses, it maintained, with an emphasis on citizen service and the bottom line....
 
There has been no shortage of change initiatives driven by federal Clerks of the Privy Council: Public Service (PS) 2000 under Paul Tellier and La Releve under Jocelyne Bourgon come to mind. The most recent, launched by the current Clerk, is Blueprint 2020. Related posts: Constant change is the new normal Life, space and buildings: CSE’s organizational transformation Public service reform: It's about leadership...
 
The Blueprint 2020 process is historic because it engages employees across departments, agencies, networks and communities of practice – in all regions, at all levels and within all functions. Never before have we consulted public servants so broadly, both in-person and online. Related posts: Leading in unstable times GovScience 4.0: The rise of "social" science A credible voice for veterans...
 
Many nations look to the Canadian public service as a model of probity, prudence, and excellence. Today, good practice is overshadowed by allegations of corruption, unethical leadership, and abuse of power in all spheres of public service. Related posts: The policy analyst's political world The Importance of Open CGE Leadership Forum takes centre stage as the leading executive forum for public sector...
 
Throughout the Blueprint 2020 campaign, I’ve heard one thing again and again: the public service of Canada is a phenomenal and world-class organization. I’m not inclined to argue. Related posts: Blueprint 2020: Forging the future Nudge: Small changes, dramatic results Life, space and buildings: CSE’s organizational transformation...
 
Over the past months, a number of teams within the federal government have been diligently working on fashioning a new vision for the public service under the banner of Blueprint 2020. Related posts: Leading in unstable times Acknowledging elephants Stewards of innovation: Leaders in the middle...
 
Collaboration is the new mantra for how governments can work more effectively. Check out the Clerk’s annual reports for the last two years. And while there are many drivers for this, there are two key ones: Related posts: Nova Scotia Moves to Unify its Government Communications How To (and Why): Consolidate complex environments What you need to know about IBM Cloud and VMware...
 
In June, the Clerk of the Privy Council, Wayne Wouters, launched Blueprint 2020 with the aim of continuing to build a more open and networked federal public service that improves the lives of Canadians while enhancing systems and practices and better using information and ideas. Related posts: Stewards of innovation: Leaders in the middle Paradigm shift: The CIO as a strategic business enabler "The Power of Why" and the Government's Blueprint 2020 Agenda...
 
As government departments and the GoC Twitterverse continue to respond to the Clerk’s Blueprint 2020 challenge to help shape the future of the public service, it might be interesting to see what challenges are still to be overcome in the U.K. government reform agenda one and half years after it was launched. Related posts: Acknowledging elephants The challenge for Blueprint 2020...
 
To adapt to the forces of change reshaping our world and to serve Canadians better, the public service must have a shared vision of what it should look like in the decades ahead. The Blueprint 2020 initiative is exactly that: Related posts: Blueprint 2020: Forging the future Reports: Time to remove excessive controls and allow more risk tolerance A curriculum fit for public service transformation...
 
Dramatic transformations to historically stable institutions are creating exciting opportunities to study the processes of institutional change. The reverberations of globalization, technological innovation and social media dominance are forcing governments to shift to new structures and processes. Related posts: Reeling in the years Good Enough, Is...
 
Just had a fascinating discussion with Paul Macmillan about the new book that he and Bill Eggers have written called The Solution Revolution. The subtitle says it all: How business, government and social enterprises are teaming up to solve society’s toughest problems....
 
the message on the sign starts to sound juuuuust a little disingenuous.rnrnBut let’s give each clerk the benefit of the doubt Related posts: A collision of one too many good ideas? The Results Are In: Your Thoughts on Blueprint 2020 Summit Speaker Profile: Janice Baker...
 
I was not surprised to hear one individual advise Louise that 2020 information had not been disseminated in her department. rnConsidering our current government’s moves to reform the Federal Public Service and the negative messages this sends to Public Servants Related posts: Constant change is the new normal Solution revolution in the public sector policy space Are you being manipulated into "liking" what you read?...
 
Today we are launching a CGE blog. So, you might ask, why a blog? After all, CGE has a publication that reaches your desk ten times a year, a website and daily postings on Twitter, Facebook and LinkedIn that you follow. Related posts: Is professional development suffering from austerity? Brainstorming: back to the three basics APEX survey: The impact of work on executive health...
 
There is no denying that today’s students are the future of the public service. The opportunities they are given now in the public service are essential to the future not only of Canada’s government, but of its society and economy as a whole....
 
The government of the United States of America is starting to look at volunteer work as a way to boost efficiency. Last week, the White House issued an executive order stating that government agencies must focus on improving their volunteer opportunities for citizens Related posts: How to keep your talent Make your executive assistant key to your success September 2017 issue: Fostering Resilience...
 
National Public Service Week’s theme this year is “Proudly Serving Canadians.” The theme of Public Service Recognition Week in the U.S. last month was “Why I Serve.”...
 
As part of its Big Society initiative, and linked to Prime Minister Cameron’s desire to make the public service more efficient and entrepreneurial, the concept of “mutuals” was put forward as a viable alternative to traditional government-owned public agencies....
 
I used to be a proud public servant. Now I’m not so sure. There was a time when Canada’s public service was the envy of the world. Bribery and corruption were rare....
 
In the Twentieth Annual Report to the Prime Minister on the Public Service of Canada, Clerk of the Privy Council Wayne Wouters told us that he and deputy heads had been working on a vision for the future of the public service of Canada, one with a “capable, confident and high-performing workforce that works collaboratively...
 
The Clerk of the Privy Council spoke at the APEX Symposium yesterday. While the substance and themes of the speech were taken from his Twentieth Annual Report to the Prime Minister on the Public Service of Canada, he did elaborate on one critical element of that document....
 
At this time of global uncertainty, Canada has strong frameworks: a sound political and legal environment, effective public services, one of the best-educated, most diverse workforces in the world, a competitive tax system, and an attractive business climate....
 
The best sand castle I ever built was constructed on top of someone else’s; a deep moat that surrounded a small hill. I flattened the hill and constructed courtyards and towers, planted a sand garden and even added shell windows....
 
Yesterday the Auditor General released his spring report. The media played up his comments regarding search and rescue operations and the government’s inability to account for $3.1 billion of its public safety and anti-terrorism initiative....
 
It is interesting that when you ask people why they work in the government, they will probably say they do so not for the money but out of a sense of service. Sometimes, though, that sense of service and helping others doesn’t translate to the workplace....
 
No one can predict the future. In a world of rapid change and global interactions, how is it possible for governments with certainty to look forward to, and more to the point, prepare for what may come?...
 
The commentaries on Margaret Thatcher have focused on her determination and ideological convictions. One area that she tackled as prime minister in which both these qualities came to play was civil service reform...
 
There are very few countries in the world where public sector controversies are of interest to Canadians. However, given that Canada operates under a Westminster system the recent public developments in the United Kingdom are of particular importance to those Canadians who are interested in innovation in government....
 
Too often those implementing change in the public sector can get caught up in details of one specific initiative. Taking a thematic view to a series of initiatives is important to identify the relationships between and impact of each....
 
If you are a senior leader interested in adopting the Community of Practice approach to leadership development in your organization, please consider the crucial role you can play in these communities....
 
I often refer to reports and information on government from the U.K., because they are going through significant public sector transformation that I think provides real lessons for us here in Canada....
 
Federal public servants south of the border are, of course, concerned about the impact of the sequestration fiasco on the public service and their lives. Citizens have been warned to expect slower service as government cutbacks occur....
 
A couple of weeks ago I wrote about a U.K. National Audit Office report that assessed the government’s 2012 Civil Service Reform Plan. I argued then – and do now – that there were some good lessons to be learned from it for us in Canada. Part two of the report focuses on the need...
 
Culture change takes time and requires the dedication of employees and leaders at all levels of the organization. Without a focus on building the workplace culture we want, we are not going to find the savings we need....
 
The U.K. government public sector reforms, as outlined in the 2011 Open Public Services White Paper, are very similar to the direction taken by our federal government as its transforms the public service....
 
The world today seems to be changing significantly faster than ever before. In a year that brought us the demise of the seemingly immortal Encyclopædia Britannica (after 244 years in print), CERN announcing the discovery of the Higgs boson at the Large Hadron Collider…...
 
Many think the traditional Westminster system of public management is on life support. And with the decline of New Public Management and its market-based approach to government business, which theoretically superseded it, a new term is being used increasingly in discussions around public sector reform....
 
Choice. It seems like such a simple thing, to choose to go from disengagement to engagement. But it’s not....
 
In Monday’s Globe and Mail, Donald Savoie wrote an op-ed piece in which he argued that efforts that make public administration more like private sector management are doomed to failure...
 
I recently had the opportunity to attend Mega-ConnEX – a government-wide young professionals and senior executives networking event....
 
Minister Tony Clement, President of the Treasury Board, was preaching to the choir, a group of leading-edge public service thinkers at the PSEngage conference November 27....
 
Countries, particularly in the western industrialized world, are coming under increasing pressure to balance budgets and get their debt and deficits under control....
 
Henry Mintzberg observed in a 2007 CGE interview that management and leadership are two sides of the same coin....
 
The new Secretary of the Treasury Board of Canada, Yaprak Baltacioglu, takes over the government’s management board as the feds continue to look for more ways to save money within government and are placing more political controls on spending...
 
Last night in Toronto the head of the Ontario public service, Peter Wallace, spoke at the 2012 Fleck Lecture on Modernizing Government. He talked about the future of the OPS in language he has used before....
 
It’s all very well to talk about making government smaller. But smaller government is only part of the puzzle....
 
The question is: when will governments wake up and figure out that the process of transformation needs to take into account the managers of the organization?...
 
More and more, money alone doesn’t cut it to attract and keep employees. To draw and keep the people we need, we must focus, relentlessly, on challenging them....
 
During the mid 1990s Canada gained a reputation internationally for public sector innovation....
 
The U.K. has released its Civil Service Reform Plan, and anyone interested in public sector reform should give it a read....
 
What do new professionals (NPs) need to better engage, contribute, and (for some) transition into managers?...
 
At the APEX Symposium last week, the President of the Treasury Board, Tony Clement, told us what he sees as the end game for federal public service reform....
 
Wayne Wouters spoke at the APEX Symposium yesterday, and reiterated two themes from his recent report to the Prime Minister: the public service is changing, and as leaders we have a responsibility to make that change happen better....
 
CGE Vol.13 No.5 May 2007 Karen Ellis is Vice-President of the Public Service Renewal and Diversity Branch at the Public Service Hu...
 
CGE Vol.13 No.1 January 2007 What exactly do federal public servants want? The message from the 3rd Public Service Employee Survey...
 
Renewal is an ongoing process demanding hands-on commitment across a broad front. While centrally-driven efforts are important, they must be reinforced and complemented by concerted and sustained action at the "grass roots&quot...
 
CGE Vol.13 No.6 June 2007 Public service renewal has become a major priority of the federal government and many provincial governm...
 
CGE Vol.13 No.3 March 2007 Kevin Lynch is Clerk of the Privy Council and head of the federal public service. An economist and career public s...
 
In the April edition, the Federal Youth Network wrote a memo begging national managers to challenge them. Here is their response....
 
When I was hired into the federal government in 2003, I really didn’t know what I was getting myself into....
 
Un demi-millénaire après le premier contact entre les Autochtones et les explorateurs d’Europe, 141 ans après l’adoption de l’Acte de l’Amérique du Nord britannique et un quart de siècle après le r...
 
En Nouvelle-Zélande, la fonction publique représente 31 % du PIB....
 
Pour concrétiser tout véritable effort de renouvellement, la fonction publique devra inévitablement recruter et mobiliser de jeunes employés....
 
New Zealand’s State Services comprise 31 percent of GDP. State servants play a critical role in delivering frontline services to New Zealanders and play an important role in delivering sustainable social and economic benefits to the long-term future of the country....
 
Any truly meaningful renewal of the public service will, by necessity, involve recruiting and engaging younger populations. To do so will require a deeper understanding of young people, not only by generation, but also by their life-stage....
 
CGE Vol.13 No.10 December 2007 Public servants are used to secretaries of cabinet promoting projects to renew, reinvent or reinvi...
 
Treasury Board President Tony Clement is leading the federal government”s Strategic and Operating Review of departments and agencies....
 
Allan Seckel joined the British Columbia public service in 2003 after a career in civil litigation and class action practice and was recently named Deputy Minister to the Premier and Cabinet Secretary after serving as Deputy Attorney General....
 
In November, Canadians came face to face with the reality of life in some of northern Ontario’s most isolated communities....
 
On March 22, Federal Budget Day, the Harper government authorized the release of three reports that directly touch on the current status of the Canadian public service....
 
As promised, the advisory group on the future of the Australian Public Service (APS) delivered its report to Prime Minister Rudd on March 2, 2010....
 
While the Canadian approach has been piecemeal and incremental, some countries have initiated government-wide reform efforts that are designed to rethink the role of government and the way it relates to citizens....
 
On March 31, the Clerk of the Privy Council Office submitted his most recent annual report to the Prime Minister on the state of the public service in Canada....
 
An interview with Deputy Minister Cassie Doyle....
 
Une entrevue avec le vice-ministre Cassie Doyle....
 
In October 2012, the Commonwealth Ministers Forum on Public Sector Development will meet in India....
 
Is there reason to hope? Once again, the federal government has pledged to empower staff and simplify rules in search of a more innovative public service....
 
Chairing two national networks from Prince Edward Island can be challenging. Thankfully, with the help of collaborative tools and social media, I have been able to successfully strengthen them both....
 
Recently I had the opportunity to be part of a panel discussion at the Collaborative Culture Camp (C3) in Ottawa on the topic of working collaboratively: what it means, and what the challenges and opportunities are for government....
 
Over the next five to ten years, the private and public sectors will compete for talent like they never have before....
 
Recognizing that the federal public service must evolve to keep pace with change, canada@150 was an innovative project launched to explore the challenges facing Canada and their implications for the public sector....
 
With cuts anticipated in the upcoming budget, many public servants are wondering which programs, services and operating budgets will be affected....
 
The Canada School of Public Service is playing a significant role in the Government of Canada’s public service renewal initiative through its Public Servant-in-Residence (PSIR) program....
 
As canada@150 approaches the one-year anniversary of its final report, we are exploring how to live the canada@150 vision....
 
Wicked issues? What does that mean? It means that traditional solutions – divide and conquer, going it alone, or letting highly intelligent people tackle them in isolation – won’t work....
 
We would like to share with you our ideas on how to make the public service a better place to work, allowing us to unleash our talents, enthusiasm and energy and become change agents for the good of the public service and Canada as a whole....
 
The economic meltdown has crippled governments already challenged by global warming, health care crises, collapsing social structures, and growing public safety concerns....
 
Join us on a trip around our planet as we explore the twelve wicked issues that will likely be big in 2012 and beyond....
 
The Office of the Public Sector Integrity Commissioner was created by the Public Servants Disclosure Protection Act, often referred to as the ‘whistle-blower’ legislation, which came into force in April 2007....
 
Many young Canadians have joined the public service to serve their fellow citizens and one is struck by the fact that these new professionals are keenly interested in renewal, a topic that public administrators have been tackling for over four decades....
 
Best practices are a way of accomplishing a business function that is considered to be superior to other known methods....
 
The public service today has been enduring a barrage of criticism far greater than at any point in recent memory, and it is “taking a toll on the morale, expectations, and career prospects…”...
 
Thanks to demographic shifts, climate change, energy shortages, global economic meltdowns and local economic booms, more is being asked of governments than at anytime in a generation. Are they ready?...
 
À cause de l’évolution démographique, du changement climatique, des pénuries d’énergie, de la crise économique mondiale et des boums économiques localisés, les gouvernements n’ont jamais été autant sollicités....
 
Dans son quinzième rapport annuel au Premier ministre sur la fonction publique du Canada (2008), le greffier du Conseil privé et secrétaire du Cabinet mentionne ce qui suit...
 
In the fifteenth annual report to the Prime Minister on the Public Service of Canada (2008), the Clerk of the Privy Council and Secretary to the Cabinet stated: “Renewal is about making sure that the federal public service preserves and strengthens its capacity…”...
 
Mes amis, vous avez fait un bon choix. En entrant dans la fonction publique, vous vous retrouvez en plein cœur de l’action....
 
La Direction de la conservation et de la protection (C&P) est chargée de l’exécution des lois touchant Pêches et Océans Canada dans la région du Pacifique....
 
Conservation and Protection (C&P) is the enforcement arm of Fisheries and Oceans Canada....
 
When the National Managers’ Community gathers in Montreal in March for their annual professional development forum, it will present the Mike Nurse Leadership Award…...
 
When someone I meet for the first time asks me the usual question: “So, what do you do?” I like to answer that I have two full-time jobs...
 
Although the value of Canada’s professional and non-partisan public services is widely acknowledged, the need for deep-rooted and comprehensive re-branding of the public service is critical....
 
As a new public servant, I sometimes think about the future social and economic issues that will be front and centre during the tenure of my career....
 
Some title Some author
Some excerpt
 
Some title Some author
Some excerpt
 
Some title Some author
Some excerpt
 
Some title Some author
Some excerpt
 
Some title Some author
Some excerpt
In this issue of Canadian Government Executive, our lead story is on how to bring about real cultural change in the public service. Gilles Paquet, Professor Emeritus at the Telfer School of Management talks about the new governance system that requires a thorough renewal of our way of selecting, evaluating and coaching executives. Other stories:...