Managing a Systems Transformation: Going Paperless
Written by Tim Wacker Almost a quarter century ago, when most municipalities were rummaging through file cabinets and sifting through...
Effective relationships augment Internal Audit’s value
Written By Chris Brown To deliver results that senior executives value, public sector internal auditors need to build effective relationships,...
Donald Farmer: Catching the Mobile BI wave
Written By Jason McNaught Contrary to what you may have heard, Donald Farmer did not direct the 1992 horror film...
Creating a Real Dialogue with Citizens: A Vision of “Day-to-Day” Democracy
Written by Benjamin Selinger and Gabriel Flores A real challenge for Canada is that citizens, especially those who are a...
From the Editor: Where you sit is where you stand
Written by Patrice Dutil It’s hard to believe we are still talking about this, but the numbers confirm the anecdotal...
Civility Matters! An interview with Craig Dowden
Written by Patrice Dutil Craig Dowden, President and Founder of Craig Dowden & Associates recently published Civility Matters! An Evidence-Based...
Conversation: an operating system to talk about
Written by Brady G. Wilson You may not realize it, but your organization is home to an incredibly powerful operating...
Be an inspiring leader, use EQ
Written by Roxanne Descôteaux When I first became a manager over 20 years ago, I was not as familiar with...
Searching for a Social Media Strategy in the Government of Canada
The good news is that the Government of Canada recognizes the importance of utilizing modern communication technologies. Canada’s Action Plan...
How to make partnerships work
You sometimes wonder why government can’t be better at just getting things done. David Frum recently noted that before the...