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Managing a Systems Transformation: Going Paperless
7 min read
Written by Tim Wacker Almost a quarter century ago, when most municipalities were rummaging through file cabinets and sifting through......
Effective relationships augment Internal Audit’s value
4 min read
Written By Chris Brown To deliver results that senior executives value, public sector internal auditors need to build effective relationships,......
Donald Farmer: Catching the Mobile BI wave
3 min read
Written By Jason McNaught Contrary to what you may have heard, Donald Farmer did not direct the 1992 horror film......
Creating a Real Dialogue with Citizens: A Vision of “Day-to-Day” Democracy
5 min read
Written by Benjamin Selinger and Gabriel Flores A real challenge for Canada is that citizens, especially those who are a......
From the Editor: Where you sit is where you stand
3 min read
Written by Patrice Dutil It’s hard to believe we are still talking about this, but the numbers confirm the anecdotal......
Civility Matters! An interview with Craig Dowden
9 min read
Written by Patrice Dutil Craig Dowden, President and Founder of Craig Dowden & Associates recently published Civility Matters! An Evidence-Based......
Conversation: an operating system to talk about
3 min read
Written by Brady G. Wilson You may not realize it, but your organization is home to an incredibly powerful operating......
Be an inspiring leader, use EQ
4 min read
Written by Roxanne Descôteaux When I first became a manager over 20 years ago, I was not as familiar with......
Searching for a Social Media Strategy in the Government of Canada
4 min read
The good news is that the Government of Canada recognizes the importance of utilizing modern communication technologies. Canada’s Action Plan......
How to make partnerships work
2 min read
You sometimes wonder why government can’t be better at just getting things done. David Frum recently noted that before the...