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Treasury Board and Policy Suites
5 min read
While government watchers tend to concentrate on the big policy issues, the vast majority of government officials perform a myriad...
The RCMP’s new media strategy
4 min read
The RCMP adopted a new media strategy earlier this month by inviting two journalists, Dave Seglins of the CBC and...
Taking the Leap: Rethinking the Government Approach to Get Business to Invest in Productivity and Exports
8 min read
Ten years ago I was a young entrepreneur selling processed seafood out of a factory in Vancouver. After only three...
How Horizontal Assurance is Evolving in the Public Sector
7 min read
Several factors are driving an increased interest in horizontal assurance in the public sector: Governments are increasingly realizing that effective...
The “Hackathon” As an Instrument in Policy Design
7 min read
There is already a surging literature on the application of design thinking (DT) to government services. Ressler and others have...
The Phoenix Debacle & The Politics of Digital Decline
4 min read
In 2001, the OECD published The Hidden Threat to E-Government. The first line summarized the essence of that threat: “Most...
Reinvigorating Cabinet Committees
4 min read
At the end of August, when most Canadians were enjoying their summer vacations, Prime Minister Trudeau made a number of...
The Interview – Dan Couture Deputy Assistant Commissioner for Canada Revenue Agency’s Human Resources Branch
7 min read
On HR and Working/Leading in the public service Dan Couture has been Deputy Assistant Commissioner for Canada Revenue Agency’s Human...
Improving Workforce Management: The Case of the Regional Municipality of Niagara
7 min read
The Conference Board of Canada recently published a report titled Leveraging Today’s Technology: Connecting Operations to Corporate Workforce planning in...
Professionalizing Evaluation in the Government of Canada: How PHAC and HC Did it.
5 min read
The Government of Canada’s newly announced Policy on Results replaces the former Policy on Evaluation. One new and welcome feature...