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Service, identity and the future of Canada Post
4 min read
Canada Post’s phasing out of home delivery in many urban dwellings reflects an undeniable truth: snail mail is on the...
Secure application enablement: From CS-No to saying yes
4 min read
As Canadians, it’s in our DNA to be helpful and to avoid saying "no.” So why is it that “no”...
Today’s CIO: A key business enabler
3 min read
The role of today’s Chief Information Officer is one of technical expert, change agent, risk mitigator and influencer all within...
Three tips for email management
3 min read
When you think of email management, you probably envision a pristine, organized inbox and an unshakable faith that the IT...
The business information model: How will IM/IT respond to the challenge of Open Government?
3 min read
Open Data will ask a lot from all organizations. Make no mistake; the requirements to fulfill Open Government will not...
Information overload
4 min read
Every member of society craves information that is clear and accessible. The internet and connectivity, coupled with backend data storage...
Failure to app-reciate the data
2 min read
A study done by the Social Science Research Network looked at the success of cities promoting the citizen use of...
BizPaL and Gov 2.0: From information to participation
4 min read
A significant challenge for Canada in the digital government era is federalism. Difficult as it is to achieve service integration...
A platform of choice for open government
4 min read
With its ability to continually evolve and innovate to meet and even exceed online expectations, open source software is eclipsing...
City recognized for green engagement
4 min read
As a municipality that truly believes in fostering a culture of innovation, the City of Grande Prairie is a trailblazer...