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BC services card: Leading management change
4 min read
British Columbia’s Citizens@TheCentre service transformation strategy calls for a shift toward online and increased self-service. The strategy marked a significant...
Montfort moves to the cloud
2 min read
New technology is changing the way the public service manages offices and delivers services. Executives are increasingly looking for simple,...
City of Ottawa launches real-time traffic app
2 min read
The City of Ottawa and a Ryerson University spin-off company called Flybits announced this week that Ottawa Nav, a free...
Australia turns right
4 min read
As a political federation with a sparse population spread unevenly across a massive swath of land, Australia is often a...
Collaborative approach key for Shared Services Canada
4 min read
As the Canadian government pursues its goal of creating IT efficiencies and delivering more engaging and secure services to citizens...
New Brunswick’s enterprise view of IM/ICT
4 min read
Governments have a historical and natural propensity to manage organizations in silos. Management has often found innovative ways to reduce...
Seeking agricultural programs and services? There’s an app for that
3 min read
Finding federal and provincial agricultural programs and services is just a click away. AgPal, a new online innovation developed by...
Information exchange 3.0: The benefits of a new model
4 min read
As governments seek to improve service delivery for citizens, it is increasingly common to have multiple departments and agencies as...
Professional development for the CIO
4 min read
The CIO Association of Canada, or CIOCAN, is a self-managed, not-for-profit community of IT leaders whose mission is to facilitate...
From open data to open democracy
4 min read
For the casual observer, openness and transparency are terms that can conjure up confusion in recent times. On the one...