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It should come as no surprise that citizens who suffered the most in the 2008 financial crisis have a diminished faith in government. With that goes a growing lack of political engagement, according to a recent OECD report. Mind you, you don’t need to be a citizen of Greece to feel badly toward the public sector.

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Category: Renewal

Citizen, customer and partner 

Some of us are old enough to remember the New Public Management (NPM) thinking that argued governments needed to start...

A collective appetite for renewal 

The Blueprint 2020 process is historic because it engages employees across departments, agencies, networks and communities of practice – in...