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Is everyone on the same page? Jargon in the public service
3 min read
What's the purpose of jargon? Jargon that is incomprehensible to the uninitiated can be very powerful in its meaninglessness, and...
Workplace bullying is still not okay
1 min read
School bullying has been an issue in the news, and it's easy to forget that this is also a workplace...
Public service job satisfaction: the survey results
3 min read
Taken every three years, this is the latest feedback on what is going wrong and what is working in public...
Four quick ways to improve workplace happiness
2 min read
What matters most to managers?High productivity? Efficiency and organization? How about office carpeting?
How to capitalize on your mistakes, as shown by Marco Rubio
2 min read
A public relations mishap can be turned into positive attention, as shown by Rubio's response to internet ridicule he faced...
Solving the world’s problems differently
8 min read
Some of the world’s leading thinkers on globalization are pointing to a fundamental change emerging regarding how global problems can...
Evolution of the federal communication community
6 min read
Depending on how you count, 10-20 percent of all Canadian public relations/communication professionals work for the federal government and its...
Accounting for value: Financial lessons from Lean
4 min read
In a 2011 white paper published by the Internal Federation of Accountants, the authors present a vision of the professional...
The rise of the user fee
4 min read
For the last few years, governments around the world have been preoccupied with cutting costs to strike a better balance...
Attracting and retaining top talent
4 min read
Compensation is often raised as a key tool that can either aid or hinder the attraction and retention of executive...