Innovation is prized and praised these days at work, even in government. We are supposed to relish creative change. But what if the reality is that humans instinctively reject such change?
Jennifer Mueller, a social psychologist at the University of San Diego who has focused on creativity, is making waves with her claim that our ability to recognize and to embrace creative solutions is dysfunctional. “The irony is that we are more likely to reject an idea because it is creative than to embrace it,” she writes in her new book, Creative Change.