Pillars for a Modern, Effective Civil Service
As Canada prepares for a new government led by either Mark Carney or Pierre Poilievre, its agenda will require a...
Empowering the Future: Canada’s Approach to Digital Talent Management
The Canadian government is working to make good on its dedication to overhaul its approach to recruiting, nurturing, and deploying...
Governing Digitally – Mindset & Mechanisms: Meeting the Cyber-Security Imperative
In late August, the Canadian Centre for Cyber-Security (CCCS: a federal entity within Public Safety Canada) sounded the alarm. Their...
Empowering the Citizen Services Ecosystem in Canada: Simplicity, Humanity, Security
On September 7th, I was pleased to join our peers at the AWS Public Sector Symposium. This year’s participants, hailing...
Governing Digitally – A Critical Inflection Point: Hybrid Work and Artificial Intelligence
As Covid subsides, deep-seeded changes to the workplace expand. Two of the most important drivers – hybrid work arrangements, and...
What Meteorologists from Chicago Can Teach us About “Digital Transformation”
Last week, a friend shared a link to a viral tweet showing meteorologist Greg Dutra discovering, in the middle of...
Demystifying Digital
Aren’t we there yet? “Technological change is neither additive nor subtractive. It is ecological. I mean “ecological” in the same...