Empowering the Citizen Services Ecosystem in Canada: Simplicity, Humanity, Security
On September 7th, I was pleased to join our peers at the AWS Public Sector Symposium. This year’s participants, hailing...
Governing Digitally – A Critical Inflection Point: Hybrid Work and Artificial Intelligence
As Covid subsides, deep-seeded changes to the workplace expand. Two of the most important drivers – hybrid work arrangements, and...
What Meteorologists from Chicago Can Teach us About “Digital Transformation”
Last week, a friend shared a link to a viral tweet showing meteorologist Greg Dutra discovering, in the middle of...
Demystifying Digital
Aren’t we there yet? “Technological change is neither additive nor subtractive. It is ecological. I mean “ecological” in the same...