Connecting the Dots between M, E, RBM….and Deliverology

The year 2016 saw two critical words circling the halls of...

How to stifle innovation in 5 minutes

In a word: Stocktakes. Mirriam-Webster defines stocktaking as “the act of estimating...

The Tyranny of KPIs

If the purpose of the Government of Canada’s performance measurement system...