Focusing on Customer Service
The October issue of Canadian Government Executive on Focusing on Customer...
A Strategy to Drive Internal Audit Analytics
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8 questions banks should ask to prepare for IFRS 9
The Capacity Squeeze: Excessive Processing or Where Has our Capacity Gone?
Drug coverage for veterans poorly managed: Auditor General
Auditor general finds training, equipment and recruitment issues with army reserves
Internal Audit – An Enabler of Intelligent Risk-taking at NRCan
Bill Matthews on the Cultural Influence of Internal Audit
Performance Auditing in Local Governments in Canada
Audit finds massive delays in CPP, weakness in government IT infrastructure
The latest Auditor General’s report on Shared Services Canada (SSC) and...