To everything there is a season
10 min read
Destination 2020, a groundbreaking report released in May, is the result of the most extensive public service consultation process ever...
Digital inclusion: A national imperative
4 min read
With a seemingly ubiquitous Internet and mobile devices at every turn, it is tempting for governments to view online channels...
A collision of one too many good ideas?
4 min read
while there is something very good to be said about consistent performance evaluation frameworks and standards
APEX Symposium: Making change happen
2 min read
The first day of the APEX Symposium has been a great success, and kudos to the organizing team for what...
Decision-making for executives
7 min read
Much has been written about decision-making in recent years, as we learn more about how the brain works and behavioural...
Citizen connect: Considerations for collaborative access
3 min read
Technology is moving at such speeds that at times it seems out of control. How can we connect, share and...
Dominic Giroux: From public service to academic leadership
4 min read
Dominic Giroux is president and vice-chancellor of Laurentian University in Sudbury and Barrie. He was previously ADM with the Ontario...