Leadership
June 10, 2014

To everything there is a season

Destination 2020, a groundbreaking report released in May, is the result of the most extensive public service consultation process ever about the future of the Public Service of Canada. At the head of this huge transformation is Wayne Wouters, Clerk of the Privy Council and Secretary to Cabinet, who took the necessary risk to pursue this project, his sights clearly set on a vision of an effective public service for the 21st century.

One of the cherished pastimes around the virtual water coolers of informal public service Ottawa is not only musing about the future, but also talking about leadership and the decisions of the institution’s executives. This article looks more closely at Wouters, his background, his emergence as the leader of the public service and his interface with the government of the day.

Water cooler discussions are fueled by many things: some knowledge, plain old gossip and former actors in the broader public service governance space. From time to time, the headlines flare with criticism because, after all, praise or congratulatory epistles rarely sell more papers or fuel the gossip mill in the same way.

Of course, the people who have held the most senior jobs are extremely rare to contribute. Therefore, public commentary comes from those who may not have the experience or knowledge to see matters from the many perspectives at the centre and top of the system: the need for balance; the need for necessary debate which must remain behind closed doors; the accommodations that cannot be seen from the outside. The result can be the fashioning of facile solutions that do not address the force field or the real problems.

A crucial partnership
To describe Wayne Wouters’ journey, we have to begin by acknowledging that this journey is in part directed by another very significant leader, the Prime Minister of Canada, Stephen Harper. Without the mutual respect and understanding by these two Westerners of each other’s roles and the institutions that each heads, there can be no sustained progress for either Canada or its public service.

A prime minister, on his best days, is the guardian and steward of the country’s prosperity, humanity and resilience. He holds those values close to him as he leads a government on behalf of Canadians. The Clerk of the Privy Council and Secretary to the Cabinet is head, guardian and steward of a vital national institution that contributes to supporting the agenda of the government of the day. He ensures that the values of the public service, including stewardship, excellence and integrity, are honoured and oversees the non-partisan institution as it strives to protect Canada’s national interest while maintaining its relevance.

The relationship between these two leaders, their mutual respect and understanding, and how they work together is critical both to the nation and to the public service.

There is no question that the nine-year relationship between this government and the public service has seen some turbulent times. The change in government in 2006 brought to Ottawa new political leaders who were not well acquainted with the federal public service. As a group, they had a more direct manner of speaking their minds. They felt at a distance from the traditional Ottawa establishment and were therefore suspicious of it.

While discussions will continue on whether the government is respectful or disrespectful, trusting or not, of the public service, the reality is that the whole public environment has changed. In some ways, if the government of the day seems impatient, it is reflecting the views of Canadians as a whole. Therefore, the choice open to the two leaders was to determine whether they would be combatants or partners, bridging or fighting the realities they represent.

Developing the skills
Wayne Wouters began his career in the public service in Saskatchewan in 1977. His experience with a new provincial government, which fired the senior ranks of the public service, left a lasting impression. In 1982 he joined the federal public service, working on energy policy reform. He was part of the team that was asked to unwind the provisions of the National Energy Program (NEP). In his late 30’s, he worked on major projects like Hibernia, the Husky Oil Upgrader and various oil sands projects. As a new executive he supported Progressive Conservative Cabinet member Don Mazankowski’s energy committee, developing strategies and working with provincial governments and oil companies to negotiate loan guarantees and other financial instruments.

As a more seasoned executive at the Department of Finance, he worked on major economic development issues. He then moved to the Privy Council Office to work on issues associated with the closure of the Northern Cod Fishery and its impact on the Newfoundland economy and was quickly promoted to manage Prime Minister Jean Chretien’s deficit reduction process, Program Review.

As Deputy Secretary, Plans and Consultation, Wouters sat in a very interesting position during Canada’s last referendum, a sobering time for the government and the nation. His first deputy appointment took him to the Department of Fisheries and Oceans where he oversaw the implementation of the Marshall decision by the Supreme Court of Canada, introduced eco-system management through the Oceans Act, and changed the culture of a department constantly in crisis mode.

As the Deputy Minister of Human Resources Development Canada, Wouters got firsthand experience in social policy and a look at the huge scope of government. He took a social policy department and gave it greater economic emphasis. As a very large operational department of government delivering services to millions of Canadians, he came to understand the need for enterprise-wide solutions, the modernization of government infrastructure, and the need to transform public service culture. With the launch of Service Canada, he was directly implicated in the early days in many of the issues he would champion as the Secretary of the Treasury Board.

At Treasury Board, learning from private sector management regimes, he experimented more broadly with the concept of shared services with both pension and pay modernization reform. His time at Treasury Board also defined the Harper government’s relationship with the public service. The public service was struggling to adjust to the new relationship and new ways of doing business, which put pressure on the institution.

Through daily interactions and the passage of the Accountability Act, relationships were built between the President of the Treasury Board, senior Cabinet members and the Prime Minister himself. The focus of the Treasury Board soon passed to the government’s key priority of assessing existing spending, the development of a new expenditure management system and a systematic review of programs. All of these interactions allowed Wouters to build key relationships with the Prime Minister, with the Cabinet and with the public service.

Putting skills into practice
And then on July 1, 2009, Stephen Harper appointed Wouters as the Clerk of the Privy Council and Secretary to the Cabinet. Hugh Winsor, writing in the Queen’s University Alumni Review in 2010 (Wouters’ received his Masters Degree in Economics at Queens), noted that with this appointment the Prime Minister was signaling that “there is a new style of doing the public’s business at the command centre in Ottawa, consensus builders can replace command and control Martinets; thoughtful pragmatists can survive in the political cauldron….”

As the new Clerk, Wouters could have taken the public service in many directions. He chose to rise to the challenge by recognizing the somewhat strained relationships and by doing what he is best at, thoughtfully and persistently building bridges between those who must work as one in the public interest. With the Prime Minister’s public support, he chose a path of reenergizing the public service and channeling its leadership toward transformation and modernization of the institution supported with the necessary infrastructure and tools to serve Canadians and the government. He has not ducked the challenges, nor has he focused on confrontation.

To everything there is a season, and this is the time when both major players seem to have understood that they depend on each other to fashion a modern, resilient and agile public service that supports a modern nation in achieving its place on the global stage. And so, in Wouters’ time at the PCO, his greatest skill as head of the public service may well turn out to be his capacity to get the Prime Minister on side and work with him on issues having to do with the role of the public service, the size of the workforce, and changing the business model of government. This bridge to the future began when he launched the Administrative Services Review. The review looked for government-wide opportunities to consolidate and standardize government operations and led, among other things, to the creation of Shared Services Canada.

Wouters’ ability to work closely with the Prime Minister has manifested itself in other areas than public service renewal, however important that may be. He used his position as Clerk, working with colleagues such as the deputy minister of Finance, to support the government’s economic goals, ensuring the development of five successive budgets that kept Canada out of recession and brought the government back into surplus. His support and advice was critical to the finalization of a number of bilateral trade agreements, including the Comprehensive Economic and Trade Agreement with the European Union and the Canada-Korea Free Trade Agreement.

He was also involved in another prime ministerial concern, relations with First Nations.

Blueprint 2020
Through Blueprint 2020, Wouters is moving the public service into unchartered waters. Responding to criticism that the public service is too focused on the short term, he is using it to promote a longer term view of policy, program development and service delivery. He is staking the future on the belief that the leadership – at all levels of the largest employer and most diverse workforce in the country, operating in very complex domains – is up to the challenge.

The Prime Minister and the Prime Ministers’ Advisory Committee on the Public Service, until recently chaired by David Emerson, are supportive and aligned to the challenge. The call to arms in the Blueprint 2020 exercise has been launched against a backdrop of cynicism, cost reduction, and a drive to operational efficiency. This renewal starts at a time when the same sort of efforts at transformation are being led by public services around the world. Blueprint 2020 fundamentally recognizes that existing policies, tools and processes no longer fit the needs of today.

The issues of engagement, culture, agility and relevance are at the heart of this renewal. There is a profound recognition, which the cynics missed in the early days, that reforming public service is a team sport where every player must be called upon to be a leader, where every step, big and small, will add up to change. With the public service going through a transformation, the need for broad engagement is fundamental. That is the engagement that Wouters, as head of the public service, has unleashed in Blueprint 2020. Over 100,000 public servants from 85 different departments and agencies have participated in this dialogue.

With the release of Destination 2020, the call to action is clear and the momentum continues. Social media, along with the openness of spirit and engagement with which Wouters has launched this dialogue on collaboration, innovation and modernization, is unprecedented in the history of public service reform. The engagement at so many different levels of the organization will ensure that the momentum will not end with the “tabling” of this living, crowd-sourced document.

To come full circle, two unlikely partners – Stephen Harper and Wayne Wouters – picked each other to work together in support of the public interest. Each is working to reshape his own sphere. There is no question that tough conversations occur – as they must – behind closed doors. What will be accomplished is a modern, relevant public service better able to serve Canadians.

About this author

0 comments

There are no comments for this post yet.

Be the first to comment. Click here.

Leadership
 
The Ontario Public Service (OPS) is at a crossroads. The 2018...
 
What do low confidence in institutions and dissatisfaction with leadership have...
 
Leadership, service delivery, change management, performance measurement, big data, transparency, digital...
 
We are excited to announce that the February/March 2019 issue of...
 
In this episode, Lori Turnbull discusses the positive side of disruption,...
 
When consultant Scott Eblin started working on The Next Level in 2004, he was...
 
February 20, 2019, Aurora, ON – Canadian Government Executive Media (CGE)...
 
Canadian Government Executive, in collaboration with Dalhousie University, is seeking your...
 
In November 2015, Prime Minister Justin Trudeau formed the first gender-balanced...
 
After the general federal election in October 2015, Prime Minister Justin...
 
Lately, all levels of the Canadian public service have devoted much...
 
The word ‘dysfunctional’ is often used to describe individuals, families, relationships,...
 
Canada is governed by multiple levels of governme­nt, which is evident...
 
In federal systems like Canada’s – where power, authority, and responsibility...
 
Over the past five decades, Harvard historian Doris Kearns Goodwin has...
 
A couple of not-so-new publications have crossed my screen as I...
 
George Ross, editor in chief of Canadian Government Executive spoke with...
 
Usually, the summer period is a relatively slow time for public...
 
The Québec government has initiated a historic engagement process. The 2017...
 
Canadian Government Executive media (CGE) announced today that Lori Turnbull has...
 
Wildlife Biologist, professional hockey player and public servant, born and raised...
 
From research to policy implementation, Canadian public servants possess the knowledge...
 
Recently, CGE Editor-in-Chief George Ross sat down with Patrick Borbey, President...
 
At work, we are often trying to satisfy a bundle of...
 
Procurement modernization has been a Government of Canada (GC) policy priority...
 
Large-scale change occurs when a sizeable body of people gets behind...
 
In 2016, the community of Fort McMurray, Alberta, located in the...
 
Ask a public servant if they know about “ deliverology ” and...
 
It takes a lifetime to build a reputation and just moments...
 
In this era of truth and reconciliation, what are the principles...
 
Over the last several months, as a participant in the OCG’s...
 
We learned in grade school that one plus one equals two,...
 
At the 2017 IPAC conference in Charlottetown, George Ross, Editor-in-Chief of...
 
A communications revolution has taken place but you would not know...
 
We would like to introduce a new section on Canadian Government...
 
In this episode, J. Richard Jones continues his discussion with the...
 
In this episode, J. Richard Jones, publisher of Canadian Government Executive...
 
The January/February 2018 issue of Canadian Government Executive is on the...
 
‘Elephant in the room’ is a metaphorical idiom for an obvious...
 
Today is Bell Let’s Talk Day – an annual initiative that...
 
Prime Minister Justin Trudeau has, on many occasions, expressed his commitment...
 
It’s that time of year when some of us think reluctantly...
 
Since 1995, Canadian Government Executive has been contributing to excellence in...
 
Time is of the essence for Alice’s White Rabbit. In business,...
 
On a recent visit to Ottawa, I had the opportunity to...
 
Yogi Berra, Maurice (The Rocket) Richard, Bill Russell, Michael Jordan, and...
 
In this episode, J. Richard Jones talks with Jocelyn Turgeon, Program...
 
We are excited to announce that the October issue of Canadian...
 
Canadian Government Executive Media, (CGE) publisher of Canadian Government Executive magazine...
 
Blockchain. There’s probably no other technology trend in recent years that...
 
Canadian Government Executive Media (CGE) and CATAAlliance , Canada’s one voice for...
 
In this episode of CGE Radio, George Ross, Editor-in-Chief of CGE...
 
Do Labour Market Development Agreements (LMDAs) make a difference? Our evaluation...
 
The design needed and practiced in government departments and the broader...
 
Evaluation is performed for a range of reasons:  to improve programs,...
 
Behavioural Insights (BI) is a multidisciplinary approach that uses principles and...
 
The answer my friends is blowin’ in the wind … BOB...
 
In 2016, Deloitte undertook a global internal audit research study on...
 
As the face of the Association of Professional Executives of the...
 
One of the writers in this month’s issue started a note...
 
Excellence in leadership is instrumental in serving the public interest. New-age...
 
Canadian Government Executive Media (CGE) announced last Friday, that George Ross...
 
We are thrilled to offer the July/August issue of Canadian Government...
 
At this time a year ago, the 88,000 displaced people of...
 
During the general election in 2015, Justin Trudeau, the leader of...
 
“Former Metro banker stole $73,000.”  “Enbridge sues ex-employee.”  “Woman stole $51,000...
 
The recent introduction of the new Government of Canada (GC) IT...
 
So, what can be said about Canada’s public administration as the...
 
The way forward to engaging Millennials in the public sector Passionate,...
 
Innovation is prized and praised these days at work, even in...
 
In about two weeks, APEX will be holding its 2017 Symposium...
 
At a recent meeting, a colleague asked me how I became...
 
An Interview with Joe Friday and Craig Dowden The Office of...
 
Leading the Unleadable By Alan Willett Your team probably includes some...
 
Orchestrating the transition from present to emergent leadership Millennial is the...
 
As ‘month 13’ for Canada’s Syrian refugee arrivals comes and goes,...
 
The Senate has long been controversial largely because it is unelected...
 
The way organizations recruit, shape and manage their workforce to find...
 
If you want to learn from mistakes in how to handle...
 
Risk is always present in any undertaking, no matter the size...
 
The internal audit function in the Canadian public sector finds itself...
 
As Canada’s government agencies strive to improve delivery and efficiency under...
 
To boldly go where no one has gone before STAR TREK:...
 
While Canadians grapple with the meaning of the Trump presidency and...
 
The year 2016 saw two critical words circling the halls of...
 
The critical challenge facing the public service is changing its culture....
 
As understanding of social behaviour increases through intensified research, many government...
 
The Trudeau government was swept into office, in part, by promising...
 
What we do in life echoes in eternity (GLADIATOR (2000) An...
 
From a policy perspective, it is a challenge to predict how...
 
The arrival of President Trump in the White House marks a...
 
In the first year of Prime Minister Justin Trudeau’s term in...
 
For all its subtleties and mysteries, the Westminster system of government...
 
We curse meetings, but they are essential to today’s collaborative leadership...
 
The non-profit sector is operating within an era of increased accountability,...
 
Mental health problems are increasingly recognized today. By some calculations, one...
 
Faithful readers will remember that the cover story on last month’s...
 
Government executives are writers. Maybe not like Margaret Atwood or Joseph...
 
Rehabilitating the West Block in considered the most complex restoration project...
 
Defending his government’s use of targets to drive UK public-sector reform...
 
Several factors are driving an increased interest in horizontal assurance in...
 
Gladwell made Anders Ericsson famous—or, at least, his research work. A...
 
“The secret to happiness is to put the burden of proof...
 
In 2001, the OECD published The Hidden Threat to E-Government. The...
 
At the end of August, when most Canadians were enjoying their...
 
The Conference Board of Canada recently published a report titled Leveraging...
 
The world is fraught with uncertainty and risk, making life difficult...
 
The Trudeau Government has been off and running for almost one...
 
Rules and accountability are helpful in developing and standardizing processes but...
 
Deliverology is fast becoming a buzzword in the Canadian government scene....
 
In this episode of CGE Radio, Patrice Dutil talks about the...
 
Canada’s top soldier said the Armed Forces continue to be locked...
 
Ontario’s provincial government needs to act fast in building a coordinated...
 
Canadian doctors were told that climate change impacts human health and...
 
Global market trends are accelerating to increase the pressure on commercial...
 
A recent report suggests several strategies how governments and the private...
 
In order to find out which strategies and priorities CFOs are...
 
In this episode, we discuss the top stories from our latest...
 
Dispersed organisations can be very powerful structures. There is ample evidence...
 
Prime Minister Justin Trudeau today announced the deployment of Canadian troops,...
 
The union representing Canadian postal workers has rejected a proposal from...
 
United States President Barack Obama, speaking before Parliament last night, urged...
 
Prime Minister Justin Trudeau said making it easier for goods and...
 
There’s a fine line between confidence and naivety – a line...
 
Even as British stocks took a plunge and the pound sterling...
 
As an executive you’ve probably experienced frustration when you ask for...
 
The recent retirement of seven federal deputy ministers (DMs) reminds us...
 
All’s fair in love and war JOHN LILY (1578): EUPHUES: THE...
 
Dispersed organisations can be very powerful structures. There is ample evidence...
 
The fact that Shared Services Canada (SSC) has struggled mightily under...
 
The annual APEX Symposium, which is the largest gathering of federal...
 
Twenty years ago, the Performance and Planning Exchange (PPX) was created...
 
Are you absolutely clear what the government wants to achieve? Are...
 
When I find myself in times of trouble, Mother Mary comes...
 
People caught a glimpse of the work of partisan advisers in...
 
The Trudeau government is now six months into its mandate and...
 
Canada’s largest organization advocating for retirees from federal, police and military...
 
Leadership BS By Jeffrey Pfeffer Harper Business, 259 pages, $36.99 If...
 
One of the most important powers at the disposal of Canadian...
 
Following the various mandate letters from the Trudeau Administration, the Minister...
 
At first glance, the title may seem counterintuitive. By their very...
 
The melting Arctic ice caused by climate change is opening up...
 
Professors are obliged to set regular weekly office hours, something most...
 
Things just get curiouser and curiouser. Lewis Carroll (1865): ’s Adventures...
 
The Prime Minister is now well into the consolidation phase of...
 
It is no secret that evaluation reports in the federal public...
 
If the government intends to push economy-boosting measures, Canadian business leaders...
 
  The pressure is always on to make government services to...
 
The Trudeau Liberal platform of instituting “delivery” capabilities has garnered considerable...
 
A leader’s credibility begins with personal success. It ends with helping...
 
Every reputable learning institution offers leadership development training nowadays. So why...
 
Many programs at all levels of government provide funds to community-based...
 
Executive compensation is considered to be a central component of corporate...
 
If the purpose of the Government of Canada’s performance measurement system...
 
If you want to improve your management procedures, search Google. No,...
 
Q: Where is Comptrollership going? Comptrollership in the Government of Canada...
 
The only constant………..Change And the end of all our exploring will...
 
Faced with plummeting crude oil prices and the worldwide move to...
 
When the Liberals announce their first ever budget on March 22...
 
Prime Minister Trudeau is off on one of the most intense...
 
A number of studies of Canadian federal and provincial government policy...
 
That the new Liberal Government has embraced ‘open government’ is hardly...
 
Canadian Government Executive Media (CGE) is excited to announce that the...
 
OMX , known for disrupting supply chain management primarily in the defence...
 
Rogers Media announced yesterday cost-cutting moves that will see some 200...
 
By: John Wilkins A leader’s credibility begins with personal success. It...
 
A leader’s credibility begins with personal success. It ends with helping...
 
Written by  Roxanne Descôteaux When I first became a manager over...
 
The good news is that the Government of Canada recognizes the...
 
A new campaign was launched yesterday in hopes of enticing more...
 
Increasing numbers of public service executives are opting for second careers...
 
Public Servants received some praise from an unlikely source last week...
 
Today, citizens now expect to have the same personalized experience when...
 
The Top 5 debate knockouts in Canadian history. Related posts:
 
Nearly 1/3 of Canadian public servant execs are feeling disengaged from...
 
New research on bullying out of Simon Fraser University turns conventional...
 
In light of the Canada Job Grant’s success, the Governments of...
 
commentEmail””:””ervinrehkop@yahoo.de”” Related posts: Reeling in the years
 
Humans are a strange but compassionate species. We are an amalgam...
 
Increasingly, job descriptions list “political acuity” as a core competency in...
 
Much of the literature on leadership is generic. It assumes that...
 
According to Stephen Covey, “Our greatest power lies within our circle...
 
Last October, John Manzoni was appointed Chief Executive of the Civil...
 
The Association of Professional Executives of the Public Service of Canada...
 
Wise leaders gain strength from peace of mind, self-control, and the...
 
By October 2015, Stephen Harper will have been Prime Minister for...
 
When times get tough, we turn to leaders for courage. Yet...
 
The International Space Station (ISS) is the largest peacetime engineering project...
 
An element of democracy that people unaccustomed to freedom regard with...
 
Designing, developing and delivering tailor-made leadership programs for developing governments is...
 
Last month, Canadians observed the 200th anniversary of the birth of...
 
Humility is a core trait of leaders who, like Gandhi, see...
 
The public’s confidence in government has been falling in the last...
 
Last October, Janice Charette was appointed federal Clerk of the Privy...
 
Marketing is a profession that requires its practitioners to be fluid...
 
A recent online article suggests that foresight could be considered a...
 
History is temporal. What mattered yesterday may not matter today. Or...
 
Public servants know that most public administration issues are messy, complicated...
 
In our work, we are constantly reminded of how close the...
 
During my career in the public service, I’ve had the chance...
 
There is a growing role for storytelling in public administration –...
 
Place matters, and having a facility such as the Science North...
 
“With SMARTnership, we have to look into communication, being trustworthy, convincing...
 
The combination of poor systems and a new class of worker...
 
Sierra Leone Finance Minister Kaifala Marah said: “The acid test of...
 
Stewardship of public service renewal and reform is critical in times...
 
From “smart government” to a “smarter planet,” we hear every day...
 
People often seem surprised by how I find ways to get...
 
It turns out that I am a GTEC leadership program alumnus,...
 
Credibility. In a word, it is a defining characteristic all ombudsmen...
 
Excellence Canada will be hosting its annual Performance Excellence Summit and...
 
Mentoring is about learning from another’s experience and advice. It is...
 
Tom Peters said in an interview that today technology gives leaders...
 
Looking for new ideas to enhance your leadership skills? Draw lessons...
 
Vic Pakalnis, the president and CEO of MIRARCO Mining Innovation and...
 
On October 16 and 17, the City of Greater Sudbury and...
 
What are the traits that will define the next generation of...
 
Visions are our windows to tomorrow. They are about exercising imagination,...
 
It simply isn’t true that all leaders are born, not made....
 
On July 9, Steve Orsini became Ontario’s new Secretary of the...
 
Competencies are the behaviours that enable organizations to attain their strategic...
 
Public service today is a crowded intersection – no public sector...
 
In mid-2011, concerns about New Brunswick’s deficit and the province’s increasing...
 
Destination 2020, a groundbreaking report released in May, is the result...
 
The first day of the APEX Symposium has been a great...
 
Dominic Giroux is president and vice-chancellor of Laurentian University in Sudbury...
 
Each year, the Association of Professional Executives of the Public Service...
 
In 2011, the St. Lawrence Parks Commission, an agency that has...
 
Leaders in government are focused on transformative change – or at...
 
Leaders in government are focused on transformative change – or at...
 
You might not think of yourself as a brand like Nike...
 
In today’s world, there has to be more focus on who...
 
“Over time, leadership matters more than leaders,” Dr. David Ulrich reminded...
 
Guess what? You don’t always need to ask for a bargain…because...
 
Four years ago, Vancouver, Whistler, British Columbia and Canada hosted one...
 
In early 2009, the Canada Science and Technology Museums Corporation (CSTMC)...
 
We know that the old models of leadership that have relied...
 
I have a friend, David, who is a new executive with...
 
Leaders are individuals who personally make decisions, get things done, and...
 
The concept for the Canadian Council for Aboriginal Business (CCAB) came...
 
The OECD has a report on public sector leadership that looks...
 
The New Synthesis of Public Administration is a journey of discovery...
 
The Harper government is now entering the second half of its...
 
Renée Jolicoeur and Brigitte Fortin of Public Works and Government Services...
 
Resource development and the ability to translate our resource endowment into...
 
So the U.S. government may be (kind of) shut down, but...
 
Have you ever faced a tough work situation where you thought,...
 
American municipalities (state, county and city organizations) were recently given a...
 
Conflict is an unavoidable part of human interaction, so it is...
 
Decision-making is an integral part of our lives. We make thousands...
 
Last week, Hillary Clinton gave an address to leaders at the...
 
In the summer issue of the Harvard Business Review, authors Faaiza...
 
At a time when budgets are being slashed and resources are...
 
The federal Major Projects Deputy Ministers’ Committee oversees the implementation of...
 
Recognizing extraordinary public service, the prestigious Amethyst Awards celebrate the outstanding...
 
Successful leadership is a dynamic personal matter. It is “primal” because...
 
Increasingly, trust is being seen as a significant element of good...
 
When David Mitchell, the Forum’s president and CEO, first contemplated paying...
 
What would journalist Mike Duffy say about Senator Mike Duffy? Maybe...
 
APEX, the Association of Professional Executives of the Public Service of...
 
Former Speaker of the United States House of Representatives Tip O’Neill...
 
We seem preoccupied with leadership in the public sector, and one...
 
Canadian Government Executive magazine will present six awards for Leading Management...
 
The National Managers Community has posted the results of its 2012...
 
Sometimes the best motivation to become a better leader is a...
 
Employees cannot be productive and feel that they will not be...
 
The winners of the IPAC/Deloitte Public Sector Leadership Awards have been...
 
When it comes to the public sector, few would argue that...
 
Rarely now can government, on its own, successfully address issues on...
 
Are you an iron-willed pussycat? A creative imitator? A hesitant risktaker?...
 
It is clear that mobile, digital media is transforming the way...
 
This month, I’ll break from the tradition and look at a...
 
Stephen Covey has profoundly influenced management over the past two decades....
 
The Big Society agenda has significant implications for the delivery of...
 
How can government become more efficient? The Drummond Report offers up...
 
CGE Vol.13 No.5 May 2007 In recent years, much has been...
 
CGE Vol. 14 No.5 May 2008 The subject is leadership. Not...
 
CGE Vol.13 No.3 March 2007 Since Confederation 140 years ago, Prime...
 
CGE Vol. 14 No.5 May 2008 Le sujet du présent article...
 
As the Ontario public service continues its modernization and transformation, success...
 
CGE Vol.13 No.3 March 2007 In the January issue, Harvey Schachter...
 
CGE Vol. 14 No.5 May 2008 Shelly Jamieson was appointed Secretary...
 
CGE Vol.14 No.3 March 2008 Ken Blanchard has had an extraordinary...
 
CGE Vol.14 No.3 March 2008 This issue we begin the first...
 
CGE Vol.13 No.3 March 2007 The Six Dimensions of Leadership Andrew...
 
CGE Vol.14 No.3 March 2008 Leading At A Higher Level Ken...
 
CGE Vol.13 No.6 June 2007 Good leaders know that saying "thank...
 
CGE Vol.13 No.3 March 2007 Conundrum: a hard or perplexing question;...
 
La fonction publique de demain sera assurément différente de celle d’aujourd’hui,...
 
Pick an adjective to describe leadership in the public service today....
 
There is ample evidence that, for many executives and leaders, working...
 
How do city managers and elected officials lead municipal public services,...
 
Canada’s non-profit and voluntary sector is in a peculiar position. For...
 
La recherche démontre hors de tout doute que le fait de...
 
Managed effectively, conflict increases collaborative problem solving, heightens team connectivity, enhances...
 
Much of the current leadership and human resource literature focuses on...
 
APEX, l’association professionnelle des cadres supérieurs de la fonction publique fédérale,...
 
CGE Vol.13 No.9 November 2007 Leadership in multi-sector partnerships is growing...
 
CGE Vol.13 No.7 September 2007 La psychologie positive, soit l’étude des...
 
CGE Vol.13 No.7 September 2007 Positive psychology, studying people’s strengths and...
 
CGE Vol.13 No.7 September 2007 Peer network coaching: a pragmatic approach...
 
Quote of the week “We’ve produced a dangerous form of individuality...
 
Peter Wallace has a tough task. As the new Head of...
 
I think we’re going to be in an era of partnership...
 
Quote of the week “…all the negativity associated with federal employment...
 
Quote of the week “Gratitude for employees is more absent than...
 
Quote of the week “It’s a great time to be in...
 
Now this is an idea whose time has come: a list...
 
One of the most important developments in public administration and governance...
 
CGE Vol.13 No.7 September 2007 As politicians and public servants return...
 
Wayne Wouters has been Secretary to Cabinet, Clerk of the Privy...
 
Stephen M.R. Covey a vendu 600 000 exemplaires de The Speed...
 
CGE Vol.13 No.9 November 2007 "Crabbed age and youth cannot live...
 
La victoire historique du président élu Barack Obama a suscité une...
 
Reading Walter Isaacson’s interminable but also always fascinating biography of Steve...
 
Lincoln. Churchill. Franklin Delano Roosevelt. John Fitzgerald Kennedy. Gandhi. Martin Luther...
 
Trust can be slippery, hard to get a handle on. We...
 
Do you know what you’re about? Could you describe your leadership...
 
If you’re of a certain age, you may remember the slogan...
 
How many adversities do you encounter in a day? Does 23...
 
Good ideas in government often seem destined to be shot down....
 
Tribal Leadership: Leveraging Natural Groups to Build a Thriving Organization Dave...
 
The issue of leadership continues to swirl around us. The policy...
 
One person can really make a difference, even within a large...
 
Ontario’s Justice on Target strategy has been recognized with the top...
 
From a small community of like-minded managers and with the support...
 
As part of our ongoing series of conversations on the relationship...
 
CGE Vol.13 No.10 December 2007 If you were in or around...
 
Since its founding in 1947, IPAC has espoused what is best...
 
L’acquisition et le transfert de connaissances sont des processus fluides et...
 
Acquiring and transferring knowledge is a fluid, dynamic process. Teaching and...
 
Le « discours narratif » est la dernière tendance en politique...
 
Narrative has become a buzzword in politics and public management –...
 
Robert Louis Stevenson once observed that “politics is the only occupation...
 
In recent weeks our headlines and the world’s attention have been...
 
Ces dernières semaines, les manchettes et l’attention du monde entier étaient...
 
The Ontario Public Service is participating in a partnership project with...
 
As federal government managers deal with the results of the recently...
 
The Arctic is a world apart. The distances are epic, and...
The Ontario Public Service (OPS) is at a crossroads. The 2018...