Business continuity fundamentals
4 min read
Business continuity management has evolved into a specialized discipline, but you don’t need a team of specialists to create and...
Performance management and poor performers
2 min read
This time of year the Clerk of the Privy Council puts out his annual report to the Prime Minister on...
Why your crisis communication plan is a waste
4 min read
Chances are good your organization has a crisis communications plan. Sitting in a binder somewhere, it has written documentation on...
Huron Challenge: Post-Fukushima exercise proves all hazards response
4 min read
In March of 2011, the east coast of Japan was rocked by a massive earthquake and tsunami that killed thousands...
Mergers and successful transitions
4 min read
The idea of a merger of DFAIT and CIDA is not a new one. In the early 1990s, Prime Minister...
Building sandcastles
2 min read
The best sand castle I ever built was constructed on top of someone else’s; a deep moat that surrounded a...
Does the social impact bond deliver?
2 min read
Yesterday the Globe and Mail reported that the federal government hopes to get some programs and services financed and delivered...
The Joint Councils: Evolution of service delivery and information management
8 min read
At stake is the evolving apparatus enjoining Canadians with the information and services provided by all government levels across all...
Out of the crisis: Management lessons from the 117th Boston Marathon
4 min read
As both a management consultant and a Boston Marathoner who was there to witness the incident firsthand, I would like...
Your printer: Not just about paper anymore
4 min read
Chances are, when you think about printing you think of large outdated devices that are ill-equipped to handle the cloud...