Le défi des villes
4 min read
Comment les cadres et les élus des villes dirigentR09;ils les services municipaux, et comment interagissentR09;ils? Nous en avons discuté avec...
The limits of simplicity
4 min read
If only it were so. While Shared Services Canada promises simplicity - annual savings of hundreds of millions of dollars...
Gouvernement 2.0 – la façon de la Grande-Bretagne
4 min read
La plupart des organismes se voient affecter des « directeurs des nouveaux médias » par l'administration Obama, afin d'élaborer des...
Why we follow bad leaders
6 min read
Reading Walter Isaacson's interminable but also always fascinating biography of Steve Jobs, I was mulling over the question of how...
Keeping allies and influencing adversaries
6 min read
True leaders are proactive. They get things done. They accomplish that by getting a critical mass of people and/or groups...
Purposeful work key to employee motivation
4 min read
A widely held notion, humorously illustrated in the film Jerry Maguire through the phrase "Show me the money!" is that...
British Columbia partners to outsmart bears
3 min read
Encorp Pacific and BC Parks are working together to keep beverage containers out of landfills, out of parks, and away...
Moving excellence forward
4 min read
Early in 2011, the National Quality Institute (NQI) board of governors decided to re-brand NQI as Excellence Canada.
Managing black swans: The unprepared in pursuit of the unpredictable
5 min read
The term "black swan" has captured the imagination of many a manager and pundit. Unfortunately, most managers misunderstand it.
“It’s kind of scary”
7 min read
The federal government reached outside the public sector last spring for a new face atop the Chief Information Branch at...