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Author: Admin

Generational differences? 

CGE Vol.13 No.9 November 2007 Youth…still wasted on the young. It's the buzz in coffee rooms and boardrooms. Many consu

Updating the service value chain 

A recent study conducted in the Ontario public service elaborates our understanding of the role of employee engagement (EE) in...

Archiving the digital record 

How does a traditional government organization move from archiving books to preserving blogs and other sources of digital information?

Modernizing HR management 

I believe the most exciting, important and rewarding job of public sector leaders is to demonstrate excellence in HR management.

The public servant defender 

President Obama has it right, and it's a message that all governments should take to heart: government employees deserve to...