The Joint Councils: Evolution of service delivery and information management
8 min read
At stake is the evolving apparatus enjoining Canadians with the information and services provided by all government levels across all...
Out of the crisis: Management lessons from the 117th Boston Marathon
4 min read
As both a management consultant and a Boston Marathoner who was there to witness the incident firsthand, I would like...
Your printer: Not just about paper anymore
4 min read
Chances are, when you think about printing you think of large outdated devices that are ill-equipped to handle the cloud...
Comparable program efficiency indicators
3 min read
Within the last year, the Treasury Board of Canada Secretariat (TBS) released two new requirements for federal departments relating to...
Infrastructure renewal: Is there a financing strategy?
4 min read
In Budget 2013, the federal government responded to municipal concerns over sustainable funding and infrastructure. It will need to do...
A pithy and powerful take on public service transformation
2 min read
Yesterday the Auditor General released his spring report. The media played up his comments regarding search and rescue operations and...
Government aims to streamline web access
2 min read
By the end of July 2013, the Canadian government aims to have streamlined how users access government information online. The...
Facebook’s future tied to government
4 min read
When Facebook founder Mark Zuckerberg is asked about his company’s volatile stock since going public, he can sound much like...
Policy dashboard: Foresight, intelligence and business analytics
7 min read
Wayne Gretzky used to say, “I skate to where the puck is going to be.” This philosophy applies equally to...
Is everyone on the same page? Jargon in the public service
3 min read
What's the purpose of jargon? Jargon that is incomprehensible to the uninitiated can be very powerful in its meaninglessness, and...