Brainstorming: back to the three basics
3 min read
The simple basics of brainstorming are forgotten far too often, and not put into use often enough.
What would make public servants more motivated?
2 min read
Motivation can be linked to the following job characteristics: skill variety, task identity, task significance, autonomy, and feedback.
The power of partnership
2 min read
The winners of the IPAC/Deloitte Public Sector Leadership Awards have been announced. The program “recognizes organizations that have demonstrated outstanding...
Public service job satisfaction: the survey results
3 min read
Taken every three years, this is the latest feedback on what is going wrong and what is working in public...
A GPS for internal services performance
4 min read
Today’s public sector environment is one in which many managers and executives are navigating their way through uncharted territory looking...
Web 2.0: so near and yet so far
4 min read
The greatest strength of web 2.0 is its user accessibility, but the policies surrounding it are preventing its use by...
Four quick ways to improve workplace happiness
2 min read
What matters most to managers?High productivity? Efficiency and organization? How about office carpeting?
At the risk of repeating ourselves…
2 min read
A couple of weeks ago I wrote about a U.K. National Audit Office report that assessed the government’s 2012 Civil...
What’s the difference between leadership and management?
2 min read
It remains perennially important to distinguish between what makes a great manager and what makes a great leader. These two...
Conversations and coaching: A new approach to performance management
4 min read
The British Columbia Public Service has taken significant steps to implement a new and innovative performance management model for our...