Obama 2.0 and the partisan divide
4 min read
In 2008, President Obama refashioned American politics for a more digital age, leveraging the Internet to both engage volunteers and...
A new way of doing business
2 min read
There is little doubt that a crisis of relevance has hit governments. As they deal with reduced budgets and increased...
Oversight of government spending
4 min read
Over the past few years, the preparation and delivery of the federal budget has become an early spring tradition that...
Bending the cost curve in the health system
4 min read
In healthcare, cost-cutting can result in cutting what is valued most by patients since they are often overlooked or not...
The emperor’s new clothes
2 min read
Since joining government I have learned that we love sound bites almost as much as we like acronyms.
Evolution of the federal communication community
6 min read
Depending on how you count, 10-20 percent of all Canadian public relations/communication professionals work for the federal government and its...
The private sector call still resonates
2 min read
In Monday’s Globe and Mail, Donald Savoie wrote an op-ed piece in which he argued that efforts that make public...
Helping yourself: Changing the channel on public sector services
8 min read
Governments are increasingly urging – and even requiring – citizens to use self-service technologies to access information and services.
Coaching your project to gold
4 min read
Like an athletic coach, an independent project reviewer understands what it takes to be successful and provides guidance based on...
Reality bites: Picking up the collaboration challenge
4 min read
Rarely now can government, on its own, successfully address issues on behalf of Canadians.