Managing black swans: The unprepared in pursuit of the unpredictable
5 min read
The term "black swan" has captured the imagination of many a manager and pundit. Unfortunately, most managers misunderstand it.
Principles, drivers and the little picture
4 min read
Wondering why it sometimes seems so blankety-blank hard to get anything done these days? Everybody will have their own take...
Avoiding the attack of the disgruntled vendor
4 min read
Sore losers: we all know they like to involve their lawyers and deliver threats of legal action.
Coaches as executives, executives as coaches
6 min read
There is ample evidence that, for many executives and leaders, working with a professional coach has provided them with powerful...
Message received, services delivered
5 min read
Citizens want to talk to politicians and policymakers to explain what they want and need, and to know that their...
Renewal: Will it be different this time?
4 min read
CGE Vol.13 No.10 December 2007 Public servants are used to secretaries of cabinet promoting projects to renew, reinvent or reinvi
Is there still merit in the merit system? You bet!
5 min read
During the American presidential election campaign of 1976, Jimmy Carter, then the Democratic candidate and soon to be president, quipped:...
Honouring public service excellence
6 min read
Each year, the Association of Professional Executives of the Public Service of Canada identifies exceptional individuals or teams to receive...
Collaboration in action: Critical insight on employee engagement
3 min read
Actively engaging employees in a rapidly changing workplace is a continuing critical challenge for leadership.
Easier to dismiss
4 min read
Coincidental with the push for more attention to be paid to performance management, the Supreme Court of Canada (SCC) has...