Purpose, people, performance: The roles and attributes of effective public sector leaders
5 min read
Much of the current leadership and human resource literature focuses on outlining core leadership "competencies," but empirical research shows that...
A culture of performance for managing complexity
4 min read
Managing public sector organizations requires living with high levels of complexity and managing ever-increasing demands and changing priorities.
Workforce renewal in an aging world
6 min read
Popular wisdom holds that the public service will need to recruit a large number of young professionals, mostly recent grads,...
Comment l’amélioration des communications avec le citoyen permettra à l’administration publique de se redéfinir
5 min read
La phase d'expansion initiale qu'a connue l'Internet dans les années 90 étant maintenant bel et bien terminée, nous pouvons commencer...
Achievements and challenges for the Public Service Commission
6 min read
The Public Service Commission is a unique Canadian institution. Its mandate as a guardian of merit and the non-partisan character...
Managing for performance
4 min read
Performance management leads to either disdain or glee in public sector organizations. Both reactions rely on a faulty understanding on...
Case Studies: It pays to learn from others
4 min read
We live in times of significant demographic and technological transition across the broader public sector. People are leaving. New people...
Zero to hero: Changing municipal culture
4 min read
In terms of performance measurement, incentives for success and penalties for failure, public sector organizations operate in a paradigm detached...
The legacy of the scholar-practitioner
8 min read
As the pace of public service retirements has picked up, so have reports of questionable decisions and "wheel reinventions" arising...
Network defence: Layering the security solution
6 min read
The world of IT security is rapidly evolving. As quickly as new technologies emerge, the digital underground develops a new...