Conversation required: The public service and its future role
4 min read
On March 22, Federal Budget Day, the Harper government authorized the release of three reports that directly touch on the...
La gestion du rendement en période de transition
6 min read
La reconception de l'administration de l'imposition des sociétés en Ontario est une initiative de modernisation d'envergure, dans le cadre de...
Commitment to trust
6 min read
Stephen M.R. Covey has sold 600,000 copies of The Speed of Trust: The One Thing That Changes Everything, a book...
IT project success: It’s about managing change
6 min read
Ken Cochrane was the CIO for Canada from June 2006 until December 2008, when his executive exchange expired.
Life in the fast lane of public life
4 min read
A new year is a good time to reflect on the relentless march of time and its close ally, our...
Communications clash
4 min read
Alberta's recent branding exercise underscores the tensions and risks inherent in government communications today - tensions between the old and...
A leader to emulate
7 min read
Nearly two decades after I read Lincoln On Leadership, the messages stick. It's a combination of an astute leader and...
Heros and Villains: The Steve Jobs presentation approach
6 min read
When Steve Jobs unveiled the new iTab earlier this year, the internet site carrying his talk crashed from the hordes...
Stratford’s solution to IT systems management
3 min read
The economic downturn and subsequent loss of tax revenues are forcing municipalities around the world to make some hard choices.
Evaluation of the quality management system
5 min read
Have you ever asked yourself the question: 'How would I evaluate the Quality Management System (QMS) in my organization' The...