Words to live by
7 min read
Do you know what you're about? Could you describe your leadership approach to someone who works with you?
A positive spin
6 min read
Managers generally walk around with a what's-going-wrong mentality. They are fixated on rooting out errors, and fixing those.
Applied Wikinomics
4 min read
CGE Vol.13 No.7 September 2007 Julius Caesar left us with one of the most famous Latin phrases – Veni, Vidi,...
Saskatchewan improves customer-centered reservation service
4 min read
Saskatchewan's Ministry of Tourism, Parks, Culture and Sport is poised to launch a new, online real-time reservation service for its...
Lessons from PSMA review
4 min read
The Public Service Modernization Act, which came into force in 2005, was the most significant change to people management legislation...
Professionalizing service management
4 min read
For leaders, the biggest challenge to improving public sector service delivery is not just identifying citizens' voices and needs. Rather,...
De meilleurs leaders politiques
6 min read
Robert Louis Stevenson a déjà affirmé que « la politique est la seule profession où la formation n'est pas jugée...
Unleashing creativity in the cubicle
4 min read
When someone I meet for the first time asks me the usual question: "So, what do you do?" I like...
Leadership moderne : souplesse, compétence et collaboration
6 min read
La fonction publique de demain sera assurément différente de celle d’aujourd’hui, et ce, au sein de tous les ordres de...
Le renouvellement des effectifs dans un monde vieillissant
4 min read
On pense souvent que la fonction publique devra recruter un grand nombre de jeunes professionnels, surtout des récents diplômés, pour...