Governments can’t abdicate service delivery responsibilities
2 min read
Essentially, the Office asked in its audit whether the Australian Public Service�s (APS) core values could be used to assess...
The OPS workplace: Integrating positive values and ethics
2 min read
In a document entitled "Our Values at Work," the Secretary of the Cabinet in Ontario is telling members of the...
Lynch’s legacy: Public sector reform
4 min read
The transition from one CEO to another is an important event in the history of a company. So too, the...
La réussite passe par la formation
4 min read
« Les différents intervenants au Canada n'arrivent tout simplement pas à bien travailler ensemble. Nous semblons avoir du mal à nous...
Miser sur la confiance
5 min read
Stephen M.R. Covey a vendu 600 000 exemplaires de The Speed of Trust: The One Thing That Changes Everything, un...
Closing the performance gap
4 min read
Together with Robert Kaplan, David P. Norton is the creator of The Balanced Scorecard, a means of linking an organization's...
The limits of simplicity
4 min read
If only it were so. While Shared Services Canada promises simplicity - annual savings of hundreds of millions of dollars...
Gouvernement 2.0 – la façon de la Grande-Bretagne
4 min read
La plupart des organismes se voient affecter des « directeurs des nouveaux médias » par l'administration Obama, afin d'élaborer des...
Words to live by
7 min read
Do you know what you're about? Could you describe your leadership approach to someone who works with you?
A Canadian’s skinny on change
6 min read
When Ontario Premier Dalton McGuinty set as a prime goal of his leadership to rejuvenate the public education system, he...