Project management excellence
4 min read
Building project management and business transformation capacity is critical to advancing public sector reform.
Waste not, want not: A strategy for e-waste
4 min read
Around the world, concern about the rapidly increasing volume of electronic waste (e-waste) is growing. The federal government has developed...
Growing strong, growing smart
6 min read
CGE Vol.13 No.9 November 2007 Growth can mean opportunity. Significant increases in population can lead to a stronger workforce, a
Performance culture: Strategies for achievement
6 min read
CGE Vol.13 No.9 November 2007 Organizational culture plays a strong role in encouraging performance-oriented behaviour. In the pri
How can government optimize constituent communications
6 min read
With the initial Internet boom of the 1990s now firmly behind us, we can begin to take for granted some...
Managing people, supporting performance
6 min read
Renewal remains top of the agenda for the Public Service of Canada, sharing the podium with implementation of the new...
Managing performance in a transition
6 min read
The redesign of corporate tax administration for Ontario is a major modernization initiative that transferred Ontario's corporate income tax administration...
Intelligent solution: Six tips for BI success
4 min read
The need for better accountability has led Treasury Board to enforce a Management Resources and Results Structure (MRRS), which requires...
The rise of e-government: Current trends and future prospects
6 min read
The Internet is a key channel for public service delivery. Recent studies by EKOS and the Institute for Citizen-Centred Services...
UK shared services still searching for value
1 min read
Quote of the week “Departments have invested significant cost and effort in implementing shared services.” — UK National Audit Office...