Mr. Zuckerberg’s Democratic Dilemma
When Mark Zuckerberg checked out of Harvard for California’s Silicon Valley, his lofty ambitions were to connect the world and...
Digital government in Canada: Moving from good to great
People already know the world is digital and that the best organizations interact with them on the device and channel...
Creating a Better Canada from our Imperfect Origins
After the general federal election in October 2015, Prime Minister Justin Trudeau’s party became the government. Observers say that the...
Inequality will define the future of work — unless citizens get to co-design policy
In my previous post about Nesta’s Digital Frontrunners, I introduced four challenges governments need to prioritise so that all citizens can...
Executive Talent Risks in the Government of Canada
While most of my focus here is on IT and digitization efforts, many of the issues also apply to non-IT...
The misuse of measurement and accountability in government
In his article, Gaming the System, How the misuse of data impedes innovation, Ken Miller, founder of the Change & Innovation...
Eight myths about public sector innovation — debunked
“Innovation is a foreign word in the public sector.” “Public employees are resistant to change.” “If the public sector were...
New Professionals in the Canadian Public Service: Engaged but Hindered
Lately, all levels of the Canadian public service have devoted much attention to developing effective and forward-thinking public service renewal...
Lessons from Lean government initiatives
Over the years, governments have been adopting Lean management principles to cut waste and inefficiencies to improve service delivery to...
The first decade of open data has been a win — but not for the reasons you think
When data.gov launched in May of 2009, the site seemed to fulfil a vision of openness and rebuilding trust that...