Innovating social services in Canada by giving clients greater choice, control, and flexibility
Everyone wants to change, become more efficient, and drive better value – all code for greater cost savings. But one...
Immigration 2.0: What Role Will Cities Play?
Canada’s international reputation for welcoming and integrating newcomers is unparalleled. At a time when much of the world seems intent...
Evaluation and Government Decision-Making
The Canadian federal government has had an internal program evaluation system in place for over 35 years. Virtually all departments...
Exploring public service in the North
Usually, the summer period is a relatively slow time for public servants across the county. Parliaments and legislatures are in...
Microsoft is transforming the way of delivering government services with AI
Artificial Intelligence is creating a great stir across many industries today. AI itself has been around for decades, but in...
The Phoenix pay system debacle
In the spring of 2018, the Auditor General of Canada, Michael Ferguson, released a hard-hitting report on the Phoenix pay...
Government can send immigrants to rural areas. But can it make them stay?
In the three years to 2020, Canada will welcome almost a million new immigrants. Hundreds of thousands will settle in...
Mining embodies progress
Mining embodies progress. Mining provides civilization with the materials required for the construction of indispensable items such as buildings, cell...
Innovation + Communication = Culture of Innovation
The well-publicized scrap between Canada’s Auditor General and the Clerk of the Privy Council questioning if the climate of the...
Cloud adoption: Interview with Jonathan Spinks, Sourced Group
Cloud technology is a game changer! Successful implementation in both the private sector and public sector is a vital component...