An online self-service tool that works
How much is your property worth? In times past, you would have had to call up the Municipal Property Assessment...
Toronto Transit Commission boosts efficiency with new scheduling system
It has been estimated that each year the Wheel-Trans Department of the Toronto Transit Commission (TTC) provides service to approximately...
The Purple Zone: Political-administrative interface
In 1996, Pacific Rim Commonwealth countries shared experiences in managing complexity at the political-administrative interface. The ‘Purple Zone’ was conceptualized...
Looking beyond efficiency
The changes that the public sector is going through are well known, and to many long suffering public servants seem...
A Blueprint For Successful Cloud Deployment: Waterfront Toronto
What can the cloud do for you? IT in Canada is holding a free webinar series that will answer exactly...
Blueprint 2020: The canary in the coal mine
December was the six month check-in for Blueprint 2020, the current vision-setting exercise for the Canadian public service. The Blueprint...
When urgency becomes the norm
"This is urgent," the poobah said. "If you don’t put this contract in place right away the consultant is going...
How’s this for a deal?
Guess what? You don’t always need to ask for a bargain…because today I am offering you one. The second annual...
Sochi – A tale of two Russias
As all eyes turn toward Russia for the Winter Olympics, the security of athletes, visitors and residents alike is top...
Governments recognized for cutting red tape
The government of Langford, British Columbia, received last week the 2014 Golden Scissors Award for its initiative to make business...