To Digitally Transform, Focus on People
Public sector organizations are embracing digital transformation, and we’re currently seeing examples of this in all levels of government. But...
How to stop smart cities from becoming surveillance cities
Urban officials dream of a future of “smart cities” that use new technologies to gather comprehensive data and algorithms to...
Doug Ford’s Digital Dilemma
A decade ago as a Presidential candidate, then-Senator Obama was asked how he intended to pay for his signature promise...
EyeCues: Bot armies in public consultations
Automated software applications (“bots”) have been weaponized to unduly sway public opinion and online government consultations. A good defence starts...
How can government make the most of AI without threatening rights?
Governments everywhere are announcing new strategies for artificial intelligence. From France, which has pledged $1.85billion in funding for research in...
West spends billions on research, but Asian innovators beat them to market
The US and other Western governments are sinking more money into research but are producing less than half as many...
For government innovation to take off, it needs to break out of the lab
A single team or lab could never create the volume of ideas needed to make hundreds of small improvements in...
Why government disaster recovery shouldn’t be daunting
I was hosting a meeting recently when I received an urgent call. “Mr. Kratz, this is ADT Security. An alarm...
Digital Reinvention addresses citizens expectation
Citizens are embracing technology as it rapidly changes. The experience that they are receiving from this adoption has created an...
A.I. and Government
Cultivating more intelligent government has long been a hallmark of public sector reform, as more agile and learning-based forms of...