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The digital town hall: Meeting citizen expectations through government websites
4 min read
The Green Governance Award won by the City of Grand Prairie demonstrates that every day there are new examples of...
GTEC: Showcasing IT’s strategic role
2 min read
Ottawa’s GTEC 2014 event is in full swing, and its theme, Government from the Outside-In, touches on three important issues...
Social media’s deliberative challenge
4 min read
Social media presents new challenges for all organizations and for government nowhere more so than in modernizing public engagement where...
With distinction: GTEC honours government ICT
3 min read
GTEC honoured the best in government information and communications technology Monday night in an awards ceremony at the Ottawa Convention...
Digital government: Start with the data
6 min read
Fifteen years ago, citizen-centric e-government drove transformation efforts. Today, the new frontier is digital government. Andrea Di Maio is managing...
The cyber analytics (r)evolution
4 min read
In Canada’s public sector, the rise of Big Data has meant a new era of data-based decision making for policymakers...
Open Government 2.0: Learning from the past
6 min read
For those interested in open government, October could shape up to be an exciting month. The government of Canada is...
A city’s response to crisis and public communications
4 min read
In an increasingly connected and fast-paced world, much has been made of the need to integrate mobile strategies into not...
Case study: Implementing analytics
1 min read
More and more of us are watching high profile events such as the Olympics and the World Cup on our...
Using gamification to open dialogue
4 min read
Is there a gamified approach to citizen engagement by the public service? One extremely successful example of gamification is Idea...