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Communications clash
4 min read
Alberta's recent branding exercise underscores the tensions and risks inherent in government communications today - tensions between the old and...
Opening Up: BC’s new technology and transformation strategy
6 min read
When he was deputy attorney general, Allan Seckel was known for working in a paperless office and frequently meeting by...
A transformation is worth a thousand pictures
6 min read
A complicated doodle in red, green and black depicts frowning faces, characters pointing fingers at each other, and words such...
The limits of simplicity
4 min read
If only it were so. While Shared Services Canada promises simplicity - annual savings of hundreds of millions of dollars...
Gouvernement 2.0 – la façon de la Grande-Bretagne
4 min read
La plupart des organismes se voient affecter des « directeurs des nouveaux médias » par l'administration Obama, afin d'élaborer des...
Digital innovation required
4 min read
I've spent the better part of the last five years working at the confluence of public policy, people and technology...
GovCloud: The future of problem-solving
5 min read
This fall, a select group of American college and university students around the country will join the State Department. But...
Majority report: Mixed prospects for digital reform
4 min read
The securing of a much-coveted majority by Stephen Harper's Conservatives surely sets the stage for revolutionary changes in digital government....
Toward a democratic recovery plan
4 min read
With Parliament once again open and a new federal budget in the offing, the political spotlight returns to Ottawa.
Making museums nimble through business transformation
4 min read
Canada's three national science and technology museums include the Canada Science and Technology Museum, the Canada Aviation and Space Museum,...