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Both sides now: looking at clouds and the gathering storm
5 min read
Two important global events are garnering much attention: the upcoming Winter Olympics and December's global forum on climate change in...
The rise of municipal government 2.0
4 min read
Despite the occasional ministerial tweet and public banter about the federal government's imminent (always imminent) plans to expand the usage...
E-health: A governance failure
4 min read
The recent scandals plaguing Ontario's e-health agency carry important lessons for the evolution of digital government and the challenges that...
The future of service delivery: Paper, place and politics
4 min read
More than a decade ago, some enterprising folks at Industry Canada produced a powerful PowerPoint depiction of online service and...
Gov 2.0 the U.K. way
3 min read
The Obama administration is appointing "Directors of New Media" for most agencies, to develop Web 2.0 strategies, and more open,...
“Entergagement”: The future of digital media and government
4 min read
If 2012 marks the surpassing of compact disks by digital music, equally profound changes are also on the horizon with...