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The emperor’s new clothes
2 min read
Since joining government I have learned that we love sound bites almost as much as we like acronyms.
Helping yourself: Changing the channel on public sector services
8 min read
Governments are increasingly urging – and even requiring – citizens to use self-service technologies to access information and services.
A treatment for corporate memory loss
6 min read
CGE Vol.13 No.3 March 2007 Karl Carisse says he's not a "historian" despite his Master's degree in Canadian history -...
Influence abroad requires effectiveness at home
6 min read
CGE Vol. 14 No.4 April 2008 Worldwide, public and private sectors alike are grappling with the dual challenges of globalization and de
Higher Learning
6 min read
The professional requirements for success in the public sector are increasing rapidly. Canadian universities have recognized the importance of education...
The legacy of the scholar-practitioner
8 min read
As the pace of public service retirements has picked up, so have reports of questionable decisions and "wheel reinventions" arising...
Preserving Ontario’s digital memory
5 min read
Digital records are pervasive in all aspects of our personal and working life. The creation of digital information is exploding...
Are you well prepared?
3 min read
Many of the young professionals whom I mentor focus on getting into the public service, then finding a good boss...
Are Networks the Wave of the Future?
6 min read
CGE Vol.13 No.8 October 2007 Networks are the hot concept in the fields of public policy and public management today....
Where is your critical knowledge?
3 min read
In today's knowledge-based economy, businesses and industries increasingly depend on higher levels of knowledge and skills, necessitating continuous learning for...