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The emperor’s new clothes
2 min read
Since joining government I have learned that we love sound bites almost as much as we like acronyms.
Helping yourself: Changing the channel on public sector services
8 min read
Governments are increasingly urging – and even requiring – citizens to use self-service technologies to access information and services.
Higher Learning
6 min read
The professional requirements for success in the public sector are increasing rapidly. Canadian universities have recognized the importance of education...
A treatment for corporate memory loss
6 min read
CGE Vol.13 No.3 March 2007 Karl Carisse says he's not a "historian" despite his Master's degree in Canadian history -...
Influence abroad requires effectiveness at home
6 min read
CGE Vol. 14 No.4 April 2008 Worldwide, public and private sectors alike are grappling with the dual challenges of globalization and de
Are Networks the Wave of the Future?
6 min read
CGE Vol.13 No.8 October 2007 Networks are the hot concept in the fields of public policy and public management today....
Where is your critical knowledge?
3 min read
In today's knowledge-based economy, businesses and industries increasingly depend on higher levels of knowledge and skills, necessitating continuous learning for...
The legacy of the scholar-practitioner
8 min read
As the pace of public service retirements has picked up, so have reports of questionable decisions and "wheel reinventions" arising...
Preserving Ontario’s digital memory
5 min read
Digital records are pervasive in all aspects of our personal and working life. The creation of digital information is exploding...
Are you well prepared?
3 min read
Many of the young professionals whom I mentor focus on getting into the public service, then finding a good boss...