Taking the Leap: Rethinking the Government Approach to Get Business to Invest in Productivity and Exports
Ten years ago I was a young entrepreneur selling processed seafood out of a factory in Vancouver. After only three...
How Horizontal Assurance is Evolving in the Public Sector
Several factors are driving an increased interest in horizontal assurance in the public sector: Governments are increasingly realizing that effective...
Peak By Anders Ericsson and Robert Pool
Gladwell made Anders Ericsson famous—or, at least, his research work. A professor of psychology at Florida State University, Ericsson conducted...
The Burden of Proof: Accountability
“The secret to happiness is to put the burden of proof on unhappiness.” Robert Brault When public administration students insist...
The Phoenix Debacle & The Politics of Digital Decline
In 2001, the OECD published The Hidden Threat to E-Government. The first line summarized the essence of that threat: “Most...
Reinvigorating Cabinet Committees
At the end of August, when most Canadians were enjoying their summer vacations, Prime Minister Trudeau made a number of...
The Interview – Dan Couture Deputy Assistant Commissioner for Canada Revenue Agency’s Human Resources Branch
On HR and Working/Leading in the public service Dan Couture has been Deputy Assistant Commissioner for Canada Revenue Agency’s Human...
Improving Workforce Management: The Case of the Regional Municipality of Niagara
The Conference Board of Canada recently published a report titled Leveraging Today’s Technology: Connecting Operations to Corporate Workforce planning in...
The Performance and Planning Exchange (PPX) 2016 Symposium Learning from the Past – Preparing for the Future
PPX’s Annual Symposium was held May 17–19, 2016 in Ottawa, with the theme “Planning and Performance: Learning from the Past,...
A Duty of Care: Risk Management
The world is fraught with uncertainty and risk, making life difficult and worthwhile. What, for example, are the chances of...