Build relationships, not regimes
The people are the company. Your employees, your partners, they are the firm. Share the mic. Everybody has a story...
Diversity and inclusion in the federal government: a double-edged sword
In diversity there is beauty and there is strength. – MAYA ANGELOU Prime Minister Pierre Elliot Trudeau officially ushered in diversity, equity,...
Learning diversity and inclusion from Indigenous leadership
Your history and your culture influence your type of leadership. Indigenous peoples come to leadership with their own history and...
Reshaping digitized public service delivery
Digitizing services helps governments meet public expectations and become more efficient and resilient. The task is complex, but a tried-and-true...
Right to disconnect
Sometimes, working less is doing more… ‒ HUGH SCHOFIELD (2016): BBC NEWS Working outside standard work hours is a public service reality...
Actions speak louder than words
The COVID-19 crisis has highlighted communication successes and failings across the board. Best intentions have led many leaders to immediately...
Mastering the art of remote management
Do you want to access talent everywhere, or just in specific markets? If the answer is everywhere, you need to...
Going the extra mile, remotely
Always deliver more than expected. ‒ LARRY PAGE, CO-FOUNDER OF GOOGLE It is late afternoon, and you just sent off the report...
Think twice before acting: The Legal Aid dilemma
There is no Justice without access to Justice. ̶ BEVERLEY MCLACHLIN (2011), FORMER CHIEF JUSTICE OF THE SUPREME COURT OF CANADA Tim Hortons, hockey, igloos, and the long-awaited NBA championship....
Frameworks … does one size fit all?
The shoe that fits one person pinches another. – CARL JUNG (1933) Frameworks cannot be seen as global Band-Aids. Governments use frameworks...