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The gift of good governance
4 min read
It is unlikely that any international affairs expert could have predicted that the striking of a college educated cart vendor...
Reality check: Partisan influence in municipal politics
4 min read
As a new professional in municipal government, the notion that municipal politics are bereft of partisan influence is fascinating to...
UK: Still driving service delivery change
2 min read
The U.K. Big Society project includes the reform of government service delivery. As promised, the government has released a 2012...
The cost of the lack of trust
2 min read
A few years ago, my colleague Paul Crookall and I wrote a report examining social media and its impact on...
Cold reality, but brighter prospects
2 min read
Wayne Wouters has got the perfect balance between telling it like it is and being positively forward thinking about how...
Advisory committee plays it safe
2 min read
Quote of the week “…these changes (must) be grounded in the ensuring values of the Public Service.” — PM Advisory...
The burden of debt
4 min read
One area where there was virtually no discussion from any of the federal parties during the election campaign was the...
The sweet spot of service delivery
2 min read
It's no secret that service delivery is a concern of governments: the U.K. Big Society reforms focus on changing how...
A conversation on health care
4 min read
Not too long ago, Canadians were challenged by their political leaders to discuss the future of their country.
Challenges for the communications function
2 min read
If there is one area of government that continues to change rapidly it is the communications function.