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The gift of good governance
4 min read
It is unlikely that any international affairs expert could have predicted that the striking of a college educated cart vendor...
Reality check: Partisan influence in municipal politics
4 min read
As a new professional in municipal government, the notion that municipal politics are bereft of partisan influence is fascinating to...
UK: Still driving service delivery change
2 min read
The U.K. Big Society project includes the reform of government service delivery. As promised, the government has released a 2012...
The cost of the lack of trust
2 min read
A few years ago, my colleague Paul Crookall and I wrote a report examining social media and its impact on...
Cold reality, but brighter prospects
2 min read
Wayne Wouters has got the perfect balance between telling it like it is and being positively forward thinking about how...
Reduction of the Irish
2 min read
The Irish government is determined to reform government, including the way it delivers services.
A manager’s guide to job reductions
2 min read
The federal Parliamentary Budget Officer has stated what everyone in Ottawa knows: there will be staff cuts in the federal...
Une plus grande participation pour une collaboration sans précédent
5 min read
Après avoir passé plusieurs années à combattre le gaspillage et à superposer de nouvelles règles administratives aux anciennes, l'administration fédérale...
The strength of social media
1 min read
Yesterday I participated in a panel discussion examining the role of social media in policy innovation - and how think...
Unprecedented collaboration needs broader participation
4 min read
After years of attacking waste and piling new administrative rules on top of old ones, the federal government is now...