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The gift of good governance
4 min read
It is unlikely that any international affairs expert could have predicted that the striking of a college educated cart vendor...
Reality check: Partisan influence in municipal politics
4 min read
As a new professional in municipal government, the notion that municipal politics are bereft of partisan influence is fascinating to...
UK: Still driving service delivery change
2 min read
The U.K. Big Society project includes the reform of government service delivery. As promised, the government has released a 2012...
The cost of the lack of trust
2 min read
A few years ago, my colleague Paul Crookall and I wrote a report examining social media and its impact on...
Cold reality, but brighter prospects
2 min read
Wayne Wouters has got the perfect balance between telling it like it is and being positively forward thinking about how...
Challenges for the communications function
2 min read
If there is one area of government that continues to change rapidly it is the communications function.
Wicked problems in a turbulent climate
4 min read
It is becoming apparent that we are entering a new phase in the constantly evolving political environment in Canada.
UK shared services still searching for value
1 min read
Quote of the week “Departments have invested significant cost and effort in implementing shared services.” — UK National Audit Office...
Lesson from Own the Podium
4 min read
Most Canadians were glued to their televisions on February 28 when Canada triumphed in the gold medal hockey game against...
Cutting bold advice
2 min read
Gene Dodaro is the Comptroller General of the U.S. Government Accounting Office (GAO). These guys are the watchdogs of potentially...