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The gift of good governance
4 min read
It is unlikely that any international affairs expert could have predicted that the striking of a college educated cart vendor...
Reality check: Partisan influence in municipal politics
4 min read
As a new professional in municipal government, the notion that municipal politics are bereft of partisan influence is fascinating to...
UK: Still driving service delivery change
2 min read
The U.K. Big Society project includes the reform of government service delivery. As promised, the government has released a 2012...
The cost of the lack of trust
2 min read
A few years ago, my colleague Paul Crookall and I wrote a report examining social media and its impact on...
Cold reality, but brighter prospects
2 min read
Wayne Wouters has got the perfect balance between telling it like it is and being positively forward thinking about how...
What role should ministers play in running a department?
2 min read
This report from the UK Public Administration Committee looks at the evolving role of Cabinet ministers in the U.K. system...
UK shared services still searching for value
1 min read
Quote of the week “Departments have invested significant cost and effort in implementing shared services.” — UK National Audit Office...
Building the social media business case
2 min read
To maximize (social media) potential within your organization, intelligent risk management is essential.
Putting wicked problems to bed
4 min read
What keeps new public servants awake at night? The latent potential of the public service and the ways we could...
Lettre à l’attention de mon gestionnaire — Réponse
4 min read
Le présent article a été composé sur un wiki par la Communauté nationale des gestionnaires et s’inspire de renseignements recueillis...