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Thatcher’s legacy: new public management
2 min read
The commentaries on Margaret Thatcher have focused on her determination and ideological convictions. One area that she tackled as prime...
A dysfunctional public service?
4 min read
There are very few countries in the world where public sector controversies are of interest to Canadians. However, given that...
Incremental reform: The impressive impact of interrelated initiatives
7 min read
Too often those implementing change in the public sector can get caught up in details of one specific initiative. Taking...
Come jam with us
1 min read
If you are a senior leader interested in adopting the Community of Practice approach to leadership development in your organization,...
More lessons from U.K. reform
2 min read
I often refer to reports and information on government from the U.K., because they are going through significant public sector...
Transformation by sequestration
2 min read
Federal public servants south of the border are, of course, concerned about the impact of the sequestration fiasco on the...
At the risk of repeating ourselves…
2 min read
A couple of weeks ago I wrote about a U.K. National Audit Office report that assessed the government’s 2012 Civil...
Strengthening public sector value through culture change
4 min read
Culture change takes time and requires the dedication of employees and leaders at all levels of the organization. Without a...
Transformation lessons worth heeding
2 min read
The U.K. government public sector reforms, as outlined in the 2011 Open Public Services White Paper, are very similar to...