Reducing Risk in the Government of Canada’s Digitization and IT thru Partnership
As I’ve mentioned in previous articles, the Government needs to move away from performing digitization and IT roles and projects...
Virtual network organizations & Type 3 diabetes
In this episode, we discuss the top stories from our latest issue. Hear more about how to lead a virtual...
Can deliverology help solve education, health problems in remote areas?
As much a 20 per cent of grade seven students in Tanzania are unable to read in Kiswahili, and 50...
Shared services: The Ontario solution
There are some success stories out there when it comes to shared services. The province of Ontario is frequently held...
Shared services in Australia: a case study
Several state governments in Australia have attempted, with varying degrees of success, to implement shared services. In the past few...
Do shared services really save?
As the concept of shared services grows ever more popular in organizations across the globe, their usefulness has become a...
A more elegant public service
Some public servants are tired of being told to do more with less while waiting to see whose job is...
Simple principles: Ontario’s shared service approach
Ontario was one of the first and most successful at implementing shared services. Started in 1998, the province is realizing...
New Brunswick’s service success story
'Get better and cut costs' is the mandate of New Brunswick Internal Services Agency, says Byron James, Secretary to Cabinet...
Transforming government IT infrastructure
Shared Services Canada (SSC) was created on August 4, 2011, to streamline, standardize and transform the government of Canada’s IT...