Empowering the Citizen Services Ecosystem in Canada: Simplicity, Humanity, Security
5 min read
On September 7th, I was pleased to join our peers at the AWS Public Sector Symposium. This year’s participants, hailing...
Governing Digitally – A Critical Inflection Point: Hybrid Work and Artificial Intelligence
4 min read
As Covid subsides, deep-seeded changes to the workplace expand. Two of the most important drivers – hybrid work arrangements, and...
AI prosperity in Canada
1 min read
How will AI fit into the future? What role should governments play? And how can we unlock the potential of...
AI and data in government: 2019’s 5 biggest trends
4 min read
2019 has been a breakthrough year for data and AI in government. Around the world, public institutions are experimenting with...
Here’s what happens when tech outpaces government
10 min read
“What happens when technological innovation outpaces the ability of laws and regulations to keep up?” asked Adam Thierer, Senior Research Fellow at...
Government and Artificial Intelligence: From hype to strategy
7 min read
That hypnotically red eye. That eerily meticulous, methodical, and measured voice. For decades, HAL 9000, the sentient computer and antagonist...
AI for business decision-making and change management
1 min read
In the show today, J. Richard Jones talks with Dean McKeown, Associate Director, Global Master of Management Analytics at Smith...
Cloud: Shared Responsibility Model, an interview with Coleman Mehta, Palo Alto Networks
2 min read
Governments around the world are increasingly relying on cloud-based IT services to fulfill their technology needs, so it is therefore...
Information Connection using AI and Analytics, An Interview with Steve Bennett, Director, Global Government Practice at SAS
2 min read
In the show today, J. Richard Jones talks with Steve Bennett, Director, Global Government Practice at SAS. Steve is a...
Why Canada’s Public Service Should Grow its Interchange Program to Build Skills and Networks
6 min read
As the labour market shifts from full-time work toward short-term and part-time contracts, workers and organizations are experiencing benefits and...