Accounting for value: Financial lessons from Lean
4 min read
In a 2011 white paper published by the Internal Federation of Accountants, the authors present a vision of the professional...
The rise of the user fee
4 min read
For the last few years, governments around the world have been preoccupied with cutting costs to strike a better balance...
Attracting and retaining top talent
4 min read
Compensation is often raised as a key tool that can either aid or hinder the attraction and retention of executive...
Mining for corporate social responsibility
6 min read
The Canadian mining industry is responsible for over 4.5 percent of the nation's GDP. It has contributed to opening up...
Five factors for managed print services
4 min read
Governments throughout Canada are facing a number of challenges, from reducing operational costs to meeting sustainability goals to procurement reform....
Mission critical: IT systems renewal
9 min read
We live in a time when physical and digital infrastructures built in a different economy are wearing out. Over the...
Six étapes (pas si) simples pour révolutionner la prestation des services
6 min read
Il n'y a pas si longtemps, les Beatles chantaient : « Tu veux la révolution? Oui, bien sûr, nous souhaitons...
Capitalizing on complexity
4 min read
How are leaders responding to a competitive and economic environment unlike anything that has come before?
Six (not so) simple steps to a service delivery revolution
6 min read
The Beatles once sang, "You say you want a revolution? Well, you know, we all want to change the world."
Case Studies: It pays to learn from others
4 min read
We live in times of significant demographic and technological transition across the broader public sector. People are leaving. New people...