In Search of Innovation

Today’s global and local environments require public servants at all levels of government to explore and undertake innovative and even transformative changes. The desire and in some cases the demand for innovation is prevalent in the discourse of duly elected politicians, their senior public sector leaders and in many cases from citizens themselves. The desire...

Creative Change By Jennifer Mueller

Innovation is prized and praised these days at work, even in government. We are supposed to relish creative change. But what if the reality is that humans instinctively reject such change? Jennifer Mueller, a social psychologist at the University of San Diego who has focused on creativity, is making waves with her claim that our...

How to stifle innovation in 5 minutes

In a word: Stocktakes. Mirriam-Webster defines stocktaking as “the act of estimating a situation at any given moment”. That’s not so bad right? Unfortunately, in business the underlying risk of frequent stocktakes is the unspoken mindset that: if we set targets, measure performance against the target, introduce consequence for missing the target then people will be...

The Interview On Leadership, Healthcare, and Innovation with Maureen O’Neil, President of the Canadian Foundation for Healthcare Improvement

Maureen O’Neil has been leading the CFHI since 2008, but she’s been fighting battles in the policy trenches with her signature energy and enthusiasm for decades. She most recently served as President of the International Development Research Centre, Interim President of the International Centre for Human Rights and Democratic Development, President of the North-South Institute,...

Doing More or Less? … Middle Managers and Austerity

All’s fair in love and war JOHN LILY (1578): EUPHUES: THE ANATOMY OF WIT The surreal paradox of government is that nothing is what it seems and perception is reality. Change, risk, and ambiguity are constant companions. When the stakes are steep, the rules of fair play are suspended. No prisoners are taken. Much is...

Mapping new frontiers … Complexity

Things just get curiouser and curiouser. Lewis Carroll (1865): ’s Adventures in Wonderland David Thompson was a British-Canadian fur trader, surveyor, and mapmaker, known to indigenous peoples as Koo-Koo-Sint or ‘the Stargazer’. He travelled 90,000 kilometres and mapped nearly five million square kilometres of . He has been described as the “greatest land geographer who...

Bridging the gap … Credibility

A leader’s credibility begins with personal success. It ends with helping others achieve personal success. – John Maxwell In 1966, U.S. Senator Robert Kennedy made an influential visit to South Africa. He offered words of hope to opponents of apartheid in his famous “Ripple of Hope” speech at the University of Cape Town:...

Bill Matthews on the Cultural Influence of Internal Audit

Q: Where is Comptrollership going? Comptrollership in the Government of Canada is evolving to reflect a changing environment, one that entails the need for increased transparency and enhanced accountability. Going forward, the vision for comptrollership will need to include: strengthening the culture of measurement and innovation in program and policy design and delivery; providing evidence...

Bridging the credibility gap

By: John Wilkins A leader’s credibility begins with personal success. It ends with helping others achieve personal success. – John Maxwell In 1966, U.S. Senator Robert Kennedy made an influential visit to South Africa. He offered words of hope to opponents of apartheid in his famous “Ripple of Hope” speech at the University of Cape...

In interview with: Benoit Gauthier and the ‘International Year of Evaluation’

This year is the “International Year of Evaluation”, an area that is still budding in the Canadian public sector. To discuss the state of the profession and of the practice of evaluation, CGE Editor Patrice Dutil caught up with Benoît Gauthier, President of the Canadian Evaluation Society. Gauthier has been an evaluator for more than...