Keep it concise
Before a presentation, uncertainty and fear can lead us to try to include all the information required to answer all...
Good Enough, Is
I have been working with government now for about 15 years and somewhere in that period I became infected with...
Rethinking ballistic missile defence
Anyone familiar with NORAD and ballistic missile defence issues will remember the media hype that surrounded the period leading up...
Have we built a system that contains a paradox?
Performance measurement and public reporting are intended to achieve two complementary objectives: improve accountability and improve performance.
Lessons of adopting an enterprise approach
The federal government, through Shared Services Canada, is focusing on integrating IT systems to create an enterprise-wide approach. The goal...
Objects in the Mirror Are Closer Than They Appear, Pt. 3
Taking a look this week at the vision from Blueprint for Renewing Government Services Using Information Technology, 1994 on its...
Delivering Panamania
In the middle of an empty field on the edge of the Niagara Escarpment, construction workers are hard at work...
Talking about performance
Whether in the public or private sector, a critical role of managers and supervisors is the management of employee performance....
Fellowship of the Ring: Government and civil society
Commitment to social justice can erode in times of austerity, change, and uncertainty. The divergent views of the blue-ribbon panel...
The Europeans are coming! The Koreans are coming!
The early May annual workshop of the Canadian Institute of Procurement and Materiel Management covered many topics that could have...