Evaluating Destination 2020: How will we know when we get there?
4 min read
As we move into 2015 – with a looming federal election and a first annual report on progress on implementation...
Changing channels: Meeting the digital-by-default service imperative
7 min read
After early success as a world leader, Canada’s e-government performance has languished in recent years. In contrast to more ambitious...
Great transitions: New Brunswick’s approach to change in government
7 min read
An element of democracy that people unaccustomed to freedom regard with awe is the peaceful transfer of power from one...
Tailoring leadership programs for developing governments
4 min read
Designing, developing and delivering tailor-made leadership programs for developing governments is a delicate and intense endeavor that unavoidably becomes a...
Political leadership: Sir John A. led the way
4 min read
Last month, Canadians observed the 200th anniversary of the birth of Sir John Alexander Macdonald, our first prime minister. I...
Leader as servant: The power of reflection
2 min read
Humility is a core trait of leaders who, like Gandhi, see themselves as humble servants. These leaders do not lack...
To collaborate or to control, that’s the hub of it
2 min read
Innovation (design or change) labs are the hottest thing in government. They offer opportunities to experiment with collaborative ways to...
Finding Franklin: National partnership leads to epic Arctic discovery
6 min read
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One step at a time
4 min read
In April 2014 the Environics Institute and the Institute on Governance surveyed Canadian attitudes toward major Canadian institutions. Not being...
Building a lasting Games legacy
3 min read
On a cold, grey Sunday afternoon last November, about 2,500 residents and representatives of local sport organizations lined up outside...