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In theory, successful digital government is pretty simple—deliver government services that are so engaging citizens want to use them. Yet, some say, the benefits of digital government have been oversold, as many early digital government experiments have struggled to meet expectations.

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Month: February 2015

Digital Government Can Give Real Power To The People 

In theory, successful digital government is pretty simple—deliver government services that are so engaging citizens want to use them. Yet, some say, the benefits of digital government have been oversold, as many early digital government experiments have struggled to meet expectations.

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Trust is not a given 

The public’s confidence in government has been falling in the last 30 years. In the U.S., a 1964 poll indicated that 75 percent of Americans trusted the federal government. By 1995, that figure had dropped to 15 percent.

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Digital Governance Forum keynote videos 

If you missed the Digital Governance Forum, hosted by the Institute on Governance and Canadian Government Executive, or wish to listen once again to two superb presentations from the event's keynote speakers, Don Tapscott and Anthony Williams, both are now available online.

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The policy analyst’s political world 

Last weekend I had the honour of being a judge for the third year of the IPAC Case Competition held at Dalhousie University in Halifax. The competition brought together eleven teams from public administration faculties across Canada. They were given a case study of a fictional, yet realistic, challenge...

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Leading in unstable times 

Last October, Janice Charette was appointed federal Clerk of the Privy Council, the second woman to hold this post. She is leading change on two fronts. First, the public service continues to transform itself, building upon the Blueprint 2020 exercise. Second, there will be a newly elected government this year.

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Stop cheerleading and get out of the office 

Marketing is a profession that requires its practitioners to be fluid and nimble. The constant pursuit of new ideas and hot trends, and the ability to work with and adapt to various industries are essential traits.

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Guelph’s journey towards open government 

Digital and mobile technologies are transforming politics, especially the ways in which citizens and government interact and the avenues through which citizens can engage. The City of Guelph, through the creation of its Open Government Action Plan – Canada’s first – is embracing this change.

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The leader’s checklist 

Every four years, on average, Canadians elect a government from among a number of competing political parties by choosing the party that best represents their needs and aspirations. Exercising their vote at election time, at the municipal, provincial and federal levels, is the cornerstone of Canada’s democratic process.

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Adobe encourages cloud solutions 

Adobe is encouraging public sector organizations to take a big leap into the cloud. At its Digital Government Assembly in Washington this week, the computer software company unveiled Adobe Cloud Solutions for Government, aimed at helping public services create and deliver more dynamic content.

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A Blank Page 

A cryptic title, which may lead you to think this blog post is about new beginnings for 2015. I first…